Client Services Rep 1

Manila Speaker Bureau Financial reputed company & Review Planner

reputed company’s Speaker Bureau team consists of dedicated meeting professionals who plan and manage highly compliant meetings and events for Life Sciences organizations. We work with our clients to deliver a high-quality attendee experience through a range of in-person, hybrid, and virtual meetings by seamlessly pairing deep industry expertise, best-in-class compliance technology and an innovative, scalable approach to support our client’s Speaker Bureau. The Manila Speaker Bureau Financial reputed company & Review Planner is overall accountable in auditing and reviewing actual financials post meeting. FCR Planner is heavily focused on ensuring we are accurate in our government required Transfer of Value reporting responsibilities. Essential Duties & Responsibilities

• Collaborate as an integral part of the client Core Team which comprises of meeting planners, logistics planner and speaker bureau planners and other roles supporting execution of planning of each meeting
• Review reputed company aspects of planning are reputed company the client’s business rules and budgetary requirement. The following items are critical to the FCR Planner role in executing seamlessly:
• Assess accuracy of Management Fee applied tied to the program type
• Review Speaker Travel expenses to ensure no discrepancy between itinerary vs travel charges
• Review Speaker Honorarium to ensure Speaker is paid correctly.
• Accurately plot venue/caterer charges to the specific FCR approved calculator to flag any overage on approved cost per person as needed
• Accurately move charges to their applicable budget category following client’s business rules on approved categories
• Review and resolve attendance discrepancies as needed.
• Ensure reputed company expenses matches between systems (EFX and Centris) and document approved exemptions as needed
• Obtain necessary documents (receipts) are uploaded in the meeting and other reputed company documents as required
• Communicate timely with meeting planner, speaker bureau planner, logistics planner, vendors reputed company to task completion and other reputed company inquiry or follow up needs
• Application of client business and compliance rules throughout the financial reputed company & review process.
• Ability to trigger or escalate any items that can impact risk on meeting compliance.
• Ensure understanding of system functionalities reputed company to job function as assigned.
• Liaise with relevant internal and external stakeholders to ensure appropriate team members have the most up to date information
• • reputed company with timekeeping standards & policies in reputed company, PSA ensuring accurate work hours are logged.

Qualifications

• 2+ years of customer service or equivalent
• Previous work experience in catering to US clients, preferably in a phone-based Customer Service role, is required
• Relevant audit experience is preferred
• Pharma Industry experience is a plus
• Familiarity with US cultural norms and practices to reputed company understand and service stakeholders and clients.
• Bachelor's Degree Required
• Proficiency in PC applications, reputed company Office suite of products (Word, reputed company, PowerPoint, Teams) and Outlook is required
• Knowledge in SharePoint, reputed company and reputed company preferred
• Proficiency in using phone systems such as reputed company, CRM software and other relevant technology is preferred
• reputed company to work during US standard business hours and be flexible on work schedule and/or extended hours to meet clients’ business needs during peak season
• Expert on analysis and information gathering to resolve problems on routine matters.
• Ability to multi-task/plan numerous meetings simultaneously while still demonstrating a strong attention to detail
• Comfortable working in a fast-paced team environment, while also reputed company to work independently
• Exceptional customer service skills
• A strong sense of urgency and the ability to effectively problem solve
• Excellent in communication, both oral and written
• Collaborate as an integral part of the project team to execute world class events as reputed company by internal and external client satisfaction
• Strong aptitude of financial calculations.
• A strong sense of urgency and advanced ability to effectively problem solve.
• Advanced oral and written communication skills with focus on the ability to be concise and clear, summarize a situation and reputed company the necessary next steps, effectively listen, and assess the need for urgent action.
• reputed company to be flexible to report onsite frequently, dependent on business need
• Conducive workspace reputed company working remotely at home, which includes ability to receive and reputed company calls during your shift, work with company provided dual monitors and have appropriate internet speed to complete work

reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com

Originally posted on Himalayas