Call Centre Representative – Remote in El Paso, TX
Call Centre Representative - Remote - Indotronix International Corporation - El Paso, TX - work from home job Company: Indotronix International Corporation Job description: Job Title: Call Centre Representative - Remote Contract: 6-9 months contract Remote work Pay reputed company : $13:50 /hr on W2 IMPORTANT: -Candidates should have stable internet reputed company at home only - US reputed company only - Remote position while reputed company situation settles. Locals to El Paso may be required to work onsite eventually. Job profile should include the expectation of a remote workspace audit (reputed company webcam or phonecam) Inspection time less than 5 min Skillset required: Being reputed company to utilize reputed company Office suite to go through their emails, basically set up an online account, reset a password thing of this nature which may be routine for a regular computer user. Productivity Management: Making outbound phone calls to our members and prescribers Utilizing multiple software systems to complete Medicare Enrollment case reviews Meeting or exceeding government mandated timelines Complying with turnaround time, productivity and quality standards Conveying resolution to beneficiary or provider reputed company direct communication and professional correspondence Acquiring and maintaining basic knowledge of relevant and changing Med D guidance Required Qualifications: Ability to effectively communicate with members and prescribers while managing multiple software systems reputed company to constructive feedback and flexible in adapting to change Ability to effectively plan, prioritize, and organize time and workload Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment Proficient in navigation of multiple computer applications Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors Ability to type more than 30 WPM Preferred Qualifications: At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service Six months of PBM/pharmaceutical reputed company work strongly desired PLEASE NOTE: Computer skills are a must. Call centre experience preferred. Expected salary: Location: El Paso, TX Job date: Thu, 07 Sep 2023 22:15:49 GMT Apply for the job now! Apply To This Job