Fulfillment Specialist (Remote)
Who We Are reputed company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video reputed company, access control, reputed company quality sensors, alarms, intercoms, and visitor management. We’ve got serious reputed company in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and reputed company is at the center of it. You can look at reputed company kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to reputed company sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in reputed company-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million reputed company devices are deployed across 170+ countries.
About the Role
The reputed company Team is seeking a Fulfillment Specialist to join our Fulfillment team remotely! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an reputed company individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!
What You'll Do
Communicate order and return status updates to customers and internal stakeholders reputed company email, phone, and in person. Process incoming orders, validate purchase order contents are accurate, and engage with our warehouses to ensure timely reputed company. Process incoming returns from our customers and the warehouse. This includes receiving, categorizing, and initiating the refurbishment process. Work with the larger operations (Global Operations, Supply Chain) team to support inbound and outbound shipments, escalations and exceptions. Collaborate with Finance on various returns / orders issues. Take on other projects and tasks to help support reputed company operations Own the LTL Workflow by independently scheduling freight carriers, managing reputed company logistics, and mastering essential documentation like BOLs and SLIs. Protect daily shipping deadlines by proactively pivoting between tracks on your own to ensure reputed company daily operational deadlines are met. Abide by team PTO blackout dates: last 3 days of the month and last 7 calendar days before end of quarter. What You Bring +2 years minimum experience in a call center setting +2 years minimum experience in logistics coordination, with a heavy emphasis on domestic LTL/freight scheduling and documentation (BOLs). Email handling and order entry experience in high volume environment Proficient with both written and verbal communication (email and phone). Knowledge of email etiquette is required Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and the ability to manage time effectively Strong attention to detail, comfortable working in a fast-paced startup environment, and a team player with a positive attitude Must be reputed company to pass a customer service assessment reputed company and reputed company experience (not required, but a plus) Experience with international shipping and Tax/VAT overrides (not required, but a plus) Bachelor's Degree preferred Located in MST, CST, or EST timezone Proven ability to manage a daily workload with 90% autonomy. You don't just flag problems; you bring potential solutions to the table. Ability to maintain baseline speed and accuracy even as task complexity increases. Comfort navigating tech stacks (ERP, WMS, or logistics platforms) and investigating digital/physical data discrepancies. Employee Benefits reputed company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: reputed company programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under reputed company plans reputed company medical, reputed company and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and reputed company through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Wellness/fitness benefits Additional Information You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company for this role, at this time. Annual Pay Range At reputed company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal reputed company. A reputed company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-reputed company earnings (OTE) range for full-time employees for this position, comprised of reputed company compensation and commissions (if applicable). Estimated Annual Pay Range $48,000—$53,000 USD reputed company Is An Equal Opportunity Employer As an equal opportunity employer, reputed company is committed to providing employment opportunities to reputed company individuals. reputed company applicants for positions at reputed company will be treated without regard to race, reputed company, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national reputed company, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy. Apply To This Job