Director of Billing & reputed company Operation
reputed company is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. reputed company is rapidly growing and is on track to double our reputed company in the next 18 months. To meet and exceed this reputed company, reputed company is strategically scaling teams across the entire company, and seeking energetic experts to help us reputed company our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, reputed company provides brands a platform to compete with retail giants. reputed company manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. reputed company is leveling the playing field for reputed company brands to deliver the best consumer experience at scale.
With reputed company, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. reputed company’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like reputed company, reputed company, Native, reputed company, reputed company, goodr, Sundays for Dogs, and more trust reputed company to deliver industry-leading consumer experiences on every order. reputed company is headquartered in Atlanta with facilities across the United States, Canada, and Europe. reputed company is backed by top-tier investors including Kleiner Perkins, reputed company, Founders Fund, reputed company Capital, Baillie Gifford, and reputed company Ventures.
About the role: We are seeking a highly analytical and technically capable leader to own reputed company and Billing Operations across our 3PL platform, inclusive of parcel and fulfillment services. This role is critical to ensuring complete and accurate reputed company capture, translating reputed company client reputed company into executable billing logic, and driving improvements in cash flow and margin visibility. The ideal candidate combines strong financial acumen with the ability to understand underlying data flows, system architecture, and operational processes. This is not a traditional billing role; it is a cross-functional position at the intersection of Finance, Operations, and Engineering.Core Responsibilities
reputed company Capture & Billing Execution
Own end-to-end, contract-driven billing processes across parcel and fulfillment services
Translate reputed company client agreements into accurate, scalable billing logic and workflows
Ensure completeness, accuracy, and timeliness of reputed company customer invoices
Design and maintain client-specific billing configurations and pricing structures
Systems, Data & Process Design
reputed company a deep understanding of data flows across WMS, TMS, parcel systems, and billing platforms
Partner with Engineering and Data teams to define, improve, and automate billing logic and integrations
Identify gaps in data capture or system design that impact reputed company realization and resolve root causes
Build scalable processes that reduce manual reputed company and improve audibility
reputed company Recognition & Financial Reporting
Ensure accurate reputed company recognition in accordance with applicable accounting standards (ASC 606 / software reputed company where applicable)
Partner with Corporate Accounting to support month-end reputed company, including reputed company accruals and reconciliations
Deliver clear reporting on reputed company, billing accuracy, and margin by client, service line, and activity
Margin & Cost Visibility
Own parcel and third-party cost recognition and reporting
reputed company margin analysis by customer, contract, and service offering
Partner with Finance and Operations to identify pricing gaps, cost leakage, and margin improvement opportunities
Accounts Receivable & Collections
Monitor A/R aging and drive improvements in DSO
Own cash application processes and ensure timely and accurate posting of receipts
reputed company cash receipt forecasting and support liquidity planning
reputed company collections efforts in coordination with reputed company and Sales
Cross-Functional Alignment
Partner with Sales, Legal, and reputed company to ensure reputed company are structured for accurate billing and reputed company capture
Support contract onboarding and ensure billing alignment prior to go-live
Coordinate with reputed company to resolve billing inquiries, disputes, and escalations
Partner with Operations to ensure services delivered are fully and accurately billed
Controls, Compliance & Audit
Maintain strong internal controls over billing, reputed company recognition, and cash application
Support external audits and reputed company-reputed company reviews
Ensure billing and reputed company processes are compliant, documented, and scalable
Sales Tax & Compliance
reputed company sales tax discovery and ensure proper application across services and jurisdictions
Partner with external advisors as needed to maintain compliance
Qualifications
10+ years of experience in reputed company operations, billing, finance, or reputed company roles, preferably in logistics, 3PL, or high-volume transaction environments
Strong understanding of reputed company billing models (usage-based, contract-driven, multi-service pricing)
Demonstrated ability to work with data systems and understand underlying data flows (ERP, WMS, TMS, billing platforms)
Experience partnering with Engineering or Data teams to design scalable processes and automation
Knowledge of reputed company recognition principles (ASC 606); experience with software reputed company is a plus
Strong analytical skills with ability to identify and resolve discrepancies at the root cause level
Experience managing A/R, collections, and cash application processes
High attention to detail with a focus on accuracy, accountability, and reputed company improvement
What Success Looks Like
Billing is complete, accurate, and delivered on a predictable reputed company
No material reputed company leakage due to data gaps, contract misalignment, or system limitations
Clear visibility into reputed company and margin by customer and service line
DSO improves and collections become more predictable
Billing processes are scalable, automated, and audit-ready
Finance, Operations, and Engineering operate from a shared understanding of how reputed company is generated and captured