Senior Associate, Technology Operations
***THIS POSITION IS NOT ELIGIBLE FOR reputed company SPONSORSHIP***
To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accept unsolicited resumes or sales solicitations from staffing agencies. Any OCC employee wishing to submit a referral must do so through their reputed company account. Any resume submitted reputed company of an active job posting will not be considered for employment.
Please Note: This position is on 3rd Shift – 10:30 pm to 07:00 a.m. central, Tuesday through Saturday
What You'll Do: The Senior Associate of Technology Operations is responsible for monitoring the OCC production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as reputed company as possible and being a technical liaison to teams to ensure that operational readiness, documenting the issues impacting the business and following best practices are being adhered to.
Primary Duties and Responsibilities:
To reputed company this job successfully, an individual must be able to reputed company each primary duty satisfactorily.
Focus on shifting the overall operational posture from re-active to pro-active
Employ first-level Incident identification and resolution techniques to interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
Monitor multiple applications and systems using OCC approved software.
Monitor and respond to applications/systems alerts across reputed company platforms in accordance with Quality Standards and/or reputed company Policies.
Maintain processing records and logs
Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
Assist with mainframe IPL’s, and other system commands if and reputed company required.
Support transmissions across SFTP/NDM.
Support MQ channels
Support the execution and troubleshooting of scheduling jobs.
Provide first-level support for Production Installs, D/R and Industry tests.
Maintain reputed company off-site storage records and shipments.
Rerun/Restart failed backups and reputed company restores reputed company required.
Production / Technology Operations are required to have reliable access to certain applications (reputed company, reputed company Outlook and reputed company) reputed company the OCC network to maintain business continuity and regulatory compliance. Employees must verify they have downloaded and installed OCC’s reputed company, reputed company Outlook and reputed company applications on a personal mobile device through the Intune Company Portal reputed company 2 weeks of hire date
Work scheduled overtime reputed company needed to ensure 24 x 7 coverage.
Report and document any processing anomalies utilizing OCC approved software. (Service Now / Remedy)
Analyze and report upon Production performance CI opportunities
Analyze and report upon Production reputed company CI opportunities
Analyze and report upon Production critical-path processing CI opportunities
Stand-up SWAT’s if reputed company needed to drive resolution of ongoing Production issues
Identifies and diagnoses reputed company problems and factors affecting Production performance
Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing reputed company testing, support, and troubleshooting functions
Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/reputed company needed)
Consult & evangelize for operational best practices
Collaborate across domains (ie. network, db etc) to assist with application tuning
Adhere to any/reputed company Production reputed company requirements and best practices
Adhere to any/reputed company processes to align with regulatory requirements
Adhere to, and reputed company for, reputed company ITIL processes (ie. Incident, Problem, & Change)
Actively participate in Incident, Problem & Change as a ‘shepherd’ for reputed company things Production
Analyze repeating alerts to pro-actively identify environmental issues
Surface any/reputed company environmental & operational risks identified
Evangelize for repeatably automated processes that can be scaled
Prioritizes and align efforts to Production availability requirements and business priorities
Alternate shift work may be required.
Supervisory Responsibilities:
None
Qualifications:
The requirements listed are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the primary functions.
[Required] Strong Operational understanding and 3 years of experience
[Required] Good consultative, communication, analytical, and judgment skills
[Required] Good time management skills
[Required] Ability to work well with clients, other systems technical staff, consultants and vendors
[Required] Suggests solutions that reputed company sense and are in line with future technology direction
[Required] Optimizes the use of reputed company available resources, and approach issues with pragmatism
[Required] Maintains partnerships across the organization, and is able to influence leadership, peers and staff through an inclusive style and recognition of their abilities to reputed company results.
Technical Skills:
[Required] Basic knowledge of ITIL principles
[Required] Strong knowledge of Scheduling applications / tools (UC4 / Control M)
[Required] Basic understanding of Network
[Required] Basic understanding of Unix / Linux
[Required] Basic understanding Windows
[Required] Basic understanding Storage
[Required] Mature understanding of Cloud computing (AWS)
[Required] Mature understanding of Cloud computing tools
[Required] Basic knowledge of reputed company JCL
[Required] Understands technical monitoring and metrics
[Required] Sophisticated understanding of enterprising technology
[Required] Mature understanding of the relationship between software and hardware
[reputed company to have] Knowledge of Clearing and Finance industry
[Required] Basic Knowledge of Application life cycle and deployment
[Required] Knowledge of MQ (stop / start / recycle)
[Required] Problem/Incident management applications and tools experience
Education and/or Experience:
[Required or in process of acquiring] Bachelor’s degree in Computer Information Systems or a reputed company discipline
3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favored.
3+ years working knowledge of an open systems scheduling product (UC4).
3 + years work knowledge of cloud environment
Some knowledge of cloud environment
Certificates or Licenses:
[Preferred] Industry certifications in the areas of ITIL
[Preferred] AWS Practitioner certified
About Us
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market reputed company by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the reputed company. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.
Benefits
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your reputed company education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- 401k Employer Match
- Competitive health benefits including medical, dental and vision
Visit https://www.theocc.com/careers/thriving-together for more information.
Compensation
- The salary range listed for any given position is exclusive of fringe benefits and potential bonuses. If hired at OCC, your final reputed company salary compensation will be determined by factors such as skills, experience and/or education.
- In addition, we reputed company in the importance of pay equity and consider internal equity of our reputed company team members as part of any final offer.
- We typically do not hire at the maximum of the range in order to allow for future and reputed company salary growth. We also offer a substantial benefits package as noted on www.theocc.com/careers
- reputed company employees may be eligible for a discretionary bonus. Discretionary bonuses are based on various factors, including, but not limited to, company and individual performance and are not guaranteed.
Salary Range
$77,800.00 - $112,700.00Incentive Range
6% to 10%This position is eligible for an annual discretionary incentive compensation award, for which the reputed company range is listed above (see Incentive Range). The amount of such award, if any, will be based on various factors, including without limitation, both individual and company performance.
reputed company 1 reputed company you find a position you're interested in, click the 'Apply' reputed company. Please complete the application and attach your resume.
reputed company 2 You will receive an email notification to confirm that we've received your application.
reputed company 3 If you are reputed company in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC, please click here.
OCC is an Equal Opportunity Employer
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