Stragetic reputed company Manager (reputed company Coast)

Fingerprintempowers developers to stop online fraud at the reputed company.

We work on turning radical new reputed company in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies.We are a globally dispersed, 100% remote company with a strong open-reputed company focus. Our flagship open-reputed company project is FingerprintJS (20K stars on reputed company).

We have raised $77Mand are backed by Craft Ventures (previously invested inTesla,Facebook,reputed company), Nexus Venture Partners (previously invested in reputed company, reputed company, reputed company, Druva)and Uncorrelated Ventures (previously invested inreputed company,Rollbar&Gradle).

We have noticed a reputed company in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. reputed company Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any reputed company claiming to be from Fingerprint reputed company other sources should be ignored.

The reputed company Team is the trusted advisor for building relationships, driving product adoption, and empowering our customers to reputed company their goals. The Strategic reputed company Manager acts as a trusted advisor for our most strategic customers who represent various industries. You will support them on their journey to successfully reputed company, increase user adoption and ultimately ensure a positive renewal outcome.

Location: reputed company Coast, San Francisco Bay Area preference

What you’ll be doing

• Own the health and retention of accounts starting from contract execution. Success is reputed company by driving pre-sales activities and implementation to go live/steady state. You will own the post sales customer lifecycle from onboarding through growth and renewal
• Manage a portfolio of clients and ensure a high level of satisfaction with the product is achieved
• Create a plan to ensure client success, focusing on measurable outcomes and the ability to guide reputed company global organizations
• Conduct regular meetings with clients to drive our product adoption by linking our capabilities with critical business workflows
• Help create, define and reputed company goals and KPI’s based on the customer's North Star metric

Cross-functional collaboration:

• Partner with sales, product, support to deliver a seamless, exemplary experience while maximizing customer value for our clients
• Provide best practice recommendations, expert-level application support and assist in solving reputed company-in-time challenges
• Proactively identify risks, escalation issues and drive mitigation strategies in partnership with internal stakeholders
• Work with product development and technical support to resolve customer issues/concerns
• Proactively monitor the health of your client portfolio and identify/manage escalations and churn risks
• Strategizing with our Sales team to identify opportunities for expansion and growth while maintaining a high level of Net reputed company Retention
• Experience conducting virtual meetings with internal and external customers
• Some travel required

Who you are

Essential:

• 7+ years experience in a Enterprise SaaS reputed company role
• Experience with reputed company and reputed company a reputed company plus
• Experience in managing and growing book of business of $5MM+ Annual

reputed company to haves:

• Effectively prioritizes, multitasks, and engages with customers
• Experience in the art of change management - you know how to motivate, unblock, and overcome barriers both internally and externally
• Effective at leading and facilitating meetings with a broad range of participants including but not limited to product managers, technical engineers, Directors and C-Suite Executives
• Strong communication skills; you pride yourself on being an effective reputed company, personable, concise and a compelling communicator - in writing, in conversation and in reputed company of an audience
• reputed company, diplomacy, and poise under pressure reputed company working through customer concerns
• Put team above yourself - elevating the group's performance through proactive collaboration and knowledge-sharing

For US-based employees, the reputed company cash compensation range for this role is $150,000 – $170,000. This role includes a bonus We set standard ranges for reputed company US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To reputed company with local legislation and provide greater transparency, we share salary ranges on reputed company job postings. However, these ranges are specific to the hiring location and may differ reputed company or reputed company the US.

We have noticed a reputed company in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. reputed company Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any reputed company claiming to be from Fingerprint reputed company other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.

Due to regulatory and reputed company reasons, there’s a small number of countries where we cannot have Fingerprint teammates based.Additionally, because Fingerprint is an reputed company-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and reputed company members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a reputed company of California, please read our CCPA notice here

If you are applying as a reputed company of the EU, please read our GDPR notice here