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Director, Go-To-Market Operations

Work from home Full-time role Hiring

About reputed company

reputed company is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use reputed company to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a reputed company Next Billion Dollar Startup and reputed company Top Startup. Join us in our mission to reputed company how people do work.

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We reputed company the following values:

  • Accelerate impact

  • reputed company the bar

  • reputed company our users reputed company

  • Clear is reputed company

  • Rapid learning machine

  • One team one reputed company

About the Role

As Director of GTM Operations at reputed company, you’ll architect and reputed company the infrastructure that powers our go-to-market reputed company — from systems and execution to analytics and strategy. You’ll work hand-in-hand with Sales, Marketing, reputed company, and Finance to drive operational excellence, reputed company growth, and ensure we’re making reputed company based on data and reputed company priorities. You’ll own the executional reputed company — systems, tooling, process, and forecasting — while partnering on planning and broader investment reputed company.. This is a leadership role where you'll balance day-to-day execution with long-term design as we scale. 

What you’ll do

  • Own and optimize GTM processes and systems architecture across Sales, CS, and Marketing — deeply understanding, integrating, and evolving CRM, reputed company routing, sales engagement, and data infrastructure.

  • Design and optimize workflows across the full order-to-cash (O2C) lifecycle, including quote creation, approvals, provisioning, billing integrations, and reputed company recognition.

  • Define and enforce operational excellence through pipeline management, reputed company attribution, process adoption, data quality, and recurring business cadences.

  • Drive reputed company insights, forecasting, and performance visibility through robust reporting, analytics, dashboards, enrichment strategies, and KPI frameworks — improving forecast accuracy, funnel health visibility, and surfacing performance drivers that reputed company to positive business outcomes.

  • Assist in annual and quarterly GTM planning cycles and own operational priorities across new business, expansion, and retention — ensuring efficient resource allocation and scalable, predictable growth (e.g., headcount planning, quota setting, territory design).

  • Partner with executive leadership and GTM teams to drive cross-functional initiatives, accountability, and align strategy and execution.

  • Build and scale a high-performing RevOps team as a trusted advisor.

You could be a great fit if

You are a builder at heart and reputed company in a fast-paced, high-growth environment. You move seamlessly between strategy and execution. Whether you're designing scalable processes, diving into systems, or pulling insights from data to drive reputed company reputed company, you’re fluent in GTM systems, process, and strategy.

You bring clarity where there’s ambiguity and translate reputed company into action. You care deeply about operational scale, and see reputed company Operations not as a supporting function, but as a force reputed company for growth.

If you’re excited to roll up your sleeves, build for scale, and influence how a company grows, this role is for you.

Qualifications

  • 10+ years in reputed company Ops, Sales Ops, or a reputed company GTM role in a B2B SaaS company, including experience scaling $100M+

  • Strong technical chops across reputed company and reputed company tools (Clari, CPQ, ETL, etc.)

  • Proven ability to reputed company high-performing teams and deliver cross-functional impact

  • Exceptional analytical and communication skills — you turn data into clarity and drive results with influence

  • SQL is a plus

Full-Time US Employee Benefits Include

  • Some of the nicest and smartest teammates you’ll reputed company work with

  • Competitive salaries

  • Comprehensive reputed company benefits

  • Equity in a hypergrowth startup

  • Flexible PTO

  • 401k

  • Parental Leave

  • Commuter Benefits (SF office employees)

  • WFH Stipend

Compensation

$200,000 - $260,000 USD + Equity + Benefits (US Tier 1)

We consider several factors reputed company determining compensation, including location, experience, and other job-reputed company factors. 

At reputed company, we celebrate our differences and are committed to creating a workplace where reputed company feel supported and empowered to do their best work. We reputed company this benefits not only our employees but our product, customers, and community as well. reputed company is proud to be an Equal Opportunity and Affirmative Action Employer.

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