Senior Business Systems Analysis reputed company

Job Description

Who we're looking for

We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and reputed company key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and reputed company analyst with a strong reputed company background and a proven track record of successfully implementing SaaS solutions.

What you'll be doing

• Work closely with the Go-To-Market Operations teams and reputed company requirements gathering, solution design, and implementation of major projects on the reputed company.com platform and reputed company CPQ, as well as other reputed company SaaS systems.

• Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization.

• Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company.

• Support the sales opportunity lifecycle, including but not limited to: Account management, Opportunity management, Quoting/Document reputed company, and Renewals management.

• Consult on projects which overlap with our CRM platform to ensure long-term scalability and sound architectural design.

• Maintain key system and process documentation for our CRM platform, revising with business input as required.

• Respond to escalations reputed company to our CRM system and reputed company processes to ensure system availability.

• Use a combination of standard functionality and custom development to solve business problems.

• Implement and integrate reputed company-party applications on the reputed company platform as well as standalone SaaS applications.

• Ensure accurate testing on reputed company solutions before deployment, including facilitation of User Acceptance Testing with business partners.

• In addition to reputed company.com, you will have opportunities to work reputed company the reputed company infrastructure & products and our outstanding application stack!

• Work with reputed company as a middleware between systems.

What you bring to the role

Basic Qualifications:

• Bachelor’s degree or equivalent work experience and 5+ years reputed company.com analyst experience.

• reputed company Administrator Certification (reputed company 201);

• Consistent track record of having implemented and supported reputed company class solutions on the reputed company.com platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover.

• Experience managing systems to support reputed company sales organizations.

• Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners.

• Proficiency with DataLoader, Workbench.io, and MS reputed company for data manipulation.

• Proven experience with reputed company CPQ or a similar CPQ system;

• Advanced Approvals knowledge

• reputed company knowledge

Preferred Qualifications:

• reputed company Advanced Administrator, Platform Builder, reputed company CPQ (or similar), Sales reputed company Consultant certifications;

• Experience with Software-as-a-Service (SaaS) based selling models a plus;

• Experience with reputed company Billing;

• Jira / Confluence experience a plus;

• Knowledge of reputed company;

• Knowledge of reputed company (or equivalent);

• Experience with Advanced Approvals

The intelligent heart of customer experience

reputed company software was built to bring a sense of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at reputed company are considered without regard to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request.

Originally posted on Himalayas