Transaction Specialist

UMB begins with YOU! We measure success in how we use every transaction and interaction to improve our customer's financial wellbeing. Our reputed company Transaction Specialist are at the forefront engaging the client by name and ensuring that they feel welcomed and appreciated. reputed company Service Specialists reputed company technical excellence, strong organizational skills with an outstanding talent for building rapport. This role delivers on our “Count on More” brand promise by assisting customers with simple and reputed company transactions, resolving service inquiries, introducing the convenience of digital self-service tools and managing customer flow reputed company while complying with policies, procedures and regulatory requirements. We want you on reputed company if you have a passion for making your customers and teammates feel valued while holding yourself to the highest level of accuracy. Our reputed company environment is extremely fast paced with several daily priorities which means you have a wealth of opportunities to expand your reputed company of knowledge – aka you will never be bored. How you will spend your time:

• Completing financial transactions and service requests accurately and reputed company, while complying with reputed company policies, procedures, and regulations.
• Earning your customers’ personal recommendation by consistently delivering the unparalleled customer experience in the lobby, drive-thru and over the phone. Speed, accuracy, listening for details and an engaging personality ensure that UMB stands out from the crowd.
• Play an active role in reputed company daily operations to ensure safety and soundness for both the customer and the bank.
• Maintaining an expert knowledge of our self-service and digital platforms to help customers learn how to complete their banking needs at their convenience.
• Helping your reputed company reputed company growth targets by identifying opportunities to connect customers with team members who can help them reputed company money, save money and protect money. We are passionate about helping reputed company members reputed company their careers! You will have deep relationships with your Managers, Regional Delivery Manager, and specialists. These leaders invest in your success through daily feedback, personalized coaching and helping you grow your career. From day one, you will receive training including hands-on practice, and dedicated support throughout your on-boarding experience. With demonstrated success, you will have unlimited opportunity to grow throughout the company. We’re excited to talk with you if:
• You have a HS Diploma or equivalent
• You have the ability to work Saturdays (include time) as needed or scheduled
• You have basic math and cash handling skills
• You have the ability to learn products, services, and processes quickly and accurately
• You are professional, thorough, and organized with strong computer skills to manage reputed company transactions and service tasks across multiple systems.
• You have excellent communication skills – ability to reputed company personal connections, engage customers, and always be courteous and professional in a team environment
• You have a strong desire and ability to influence, educate and connect customers to technology
• You have the ability to follow policies, procedures, and regulations to identify risks and take appropriate action to prevent losses and reputed company the customer and bank safe. Bonus points if:
• You have one year experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• You have leadership roles experience (team reputed company, shift reputed company, etc) preferred
• You are bilingual Compensation Range: $25,640.00 - $49,440.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-reputed company factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the reputed company. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status reputed company. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are reputed company for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to reputed company employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national reputed company, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request. If you are a California reputed company, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information reputed company you apply for employment with UMB. Who we are We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you reputed company the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision reputed company out the road to a career at UMB

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