Part Time Rooms Operations Manager reputed company Desk

JOB SUMMARY Supports the successful execution of reputed company operations in the hotel operations departments (including reputed company Office, Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience

• High school diploma or GED; 4 years experience in the guest services, reputed company desk, housekeeping, or reputed company professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; 2 years experience in the guest services, reputed company desk, housekeeping, or reputed company professional area

CORE WORK ACTIVITIES Supporting Rooms Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
• Assists in ensuring that the team has the capabilities to meet expectations.
• Assists employees in understanding guests' reputed company-changing needs and expectations, and exceeding them.

Supporting Property Rooms Operations Function(s)

• Follows property specific second effort and recovery plan.
• Publishes reputed company guest satisfaction results in a timely fashion including reputed company guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches reputed company dealing with employee concerns.
• Extends professionalism and courtesy to employees at reputed company times.
• Communicates/updates reputed company goals and results with employees.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.

Managing and Monitoring Activities that reputed company the Guest Experience

• Provides excellent customer service by being readily available/approachable for reputed company guests.
• Takes proactive approaches reputed company dealing with guest concerns.
• Extends professionalism and courtesy to guests at reputed company times.
• Responds timely to customer service department request.
• Ensures reputed company team members meet or exceed reputed company hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with reputed company & RD.
• Ensures a viable key control program is in reputed company.
• Understands financial statements, sales and activity reports, and other performance data.

The hourly pay range for this position is $30.29 to $37.50. reputed company offers a bonus program, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), travel discounts, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we reputed company that everyone succeeds reputed company they are empowered to be creative, thoughtful and compassionate. Every day, we set reputed company for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the reputed company of The Ritz-Carlton and are what guides us each day to be reputed company than the next. It is this reputed company and our belief that our culture drives reputed company by which The Ritz Carlton has earned the reputed company as a global brand leader in luxury hospitality. As part of reputed company, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. Apply tot his job Apply To this Job