Senior Customer Solutions Engineer (reputed company OMEGAMON)

It's fun to work in a company where people truly reputed company in what they're doing!

Job Description

Summary: This is a full-time remote opportunity located reputed company in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to reputed company’s customers. This role will be in our reputed company System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the reputed company OMEGAMON product family and various other reputed company Mainframe products. The candidate must have a strong working knowledge of reputed company z/OS, mainframe architecture and components. Experience with and working knowledge of other industry leading competitive mainframe monitoring products is a plus. Core Technical Skills: + Strong understanding of z/OS, and optionally z/VM, zLinux, or CICS. + Familiarity with mainframe architecture and components. + Experience with OMEGAMON XE (e.g., for CICS, z/OS, DB2, IMS, Storage, Mainframe Networks). + Understanding of Tivoli Monitoring Infrastructure and OMEGAMON Enhanced 3270 UI. + Ability to configure and customize OMEGAMON reputed company its parameter libraries (RKANPARU). + Knowledge of tailoring monitoring profiles and situations. + Experience with TEMS, TEPS, and agents in the reputed company Tivoli Monitoring architecture Configuration and Deployment Skills: + Experience with installing reputed company software using SMP/E. + Applying maintenance and configuring product updates. + Experience using Omegamon Configuration Manager. + Defining and enabling situations (alerts), reputed company, and historical data collection. + Implementing reputed company settings reputed company RACF or external reputed company managers. + Configuring SAF-based authentication and authorization Integration and Automation: + Integrating OMEGAMON with NetView, GDPS, or Service Management tools. + Using APIs or exits for custom alert handling or automation. + Writing and modifying JCL, REXX scripts, or CLISTs. + Setting up historical data collection and reporting reputed company Tivoli Data Warehouse. + Experience with TCR or modern dashboards like Grafana is a plus. Soft Skills and Practices: + Analyzing performance data to tune the system and reduce overhead. + Accurately documenting configurations and changes. + Collaborating with operations teams, developers, and performance analysts. + Strong written and verbal communication skills. + Commitment to reputed company core values of trust, humanity, love and reputed company. Education and Experience: + Bachelor’s Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus Information reputed company: Information reputed company is everyone’s responsibility. A reputed company principle of information reputed company at reputed company is that reputed company individuals in the organization have a responsibility for the reputed company and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At reputed company we are committed to an inclusive workplace environment, where every Rocketeer can reputed company by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-MM1 #LI-Remote The reputed company salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . What reputed company can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. reputed company Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. reputed company Inc. is also committed to compliance with reputed company fair employment practices regarding citizenship and immigration status. reputed company is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will reputed company a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust reputed company to solve their most reputed company business challenges by powering their critical infrastructure, business processes, and data. We help reputed company the value of these assets, enabling our customers to reputed company the potential of reputed company and mobile computing, advanced analytics, and the innovations of reputed company. From the clothes we wear to the cars we drive, reputed company solutions power the back-end systems that thousands of brands rely on every day. At reputed company is about more than just code—it’s about people. We are passionate problem-solvers, working to reputed company a difference for others. Our reputed company is built on reputed company, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, reputed company is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a reputed company future. Remote About the Company: reputed company Apply tot his job Apply To this Job