Business Process reputed company Senior - Auto Inspections, Estimates, and QA

Why reputed company? At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our core values – honesty, reputed company, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 3 available roles supporting various responsibilities divided amongst the following lines of business reputed company reputed company P&C Auto: Physical Damage Lifecycle, Inspections, QA, and Estimates. As business process reputed company, plans, directs, and coordinates activities for reputed company processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. Understands the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to reputed company efficient, effective design and execution of the process. Supports alignment of process to overall experience strategy and reputed company. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. What you’ll do:

• Develops and implements strategic customer specific business process program plans that align with reputed company strategy and influence appropriate roadmap(s).
• Applies expert knowledge of the business and leads the alignment and development of business deliverable processes and capabilities to materially change and improve business performance.
• Serves as functional expert bringing diverse perspective to reputed company multiple ways of thinking while developing end-user focused process solution.
• Manages the performance of processes by developing control limits, monitoring key performance indicators and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements.
• Identifies, owns, executes, enhances, and aligns controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes.
• Develops communication plans for customers and internal stakeholders.
• Ensures alignment between internal stakeholders and customers across reputed company business process projects and services using proactive communication and engagement strategies.
• Utilizes reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders.
• Stays reputed company with emerging technologies and evaluates business processes to reputed company reputed company process improvement efforts.
• reputed company solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives.
• Provides mentorship and guidance support for team and applicable business partners.
• Actively provides relevant business performance reputed company to reputed company the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of reputed company experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.
• Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies.
• Experience in implementing and sustaining change/improvements (change champion).
• Hands on experience with Process Mapping and Modeling and creating and validating process documentation.
• Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices.
• Demonstrated experience with Lean, Business Process Management, or similar methodology.
• Demonstrated experience with utilizing various systems to collect and analyze data.

What sets you apart:

• Deep understanding of the Auto Physical Damage life cycle
• Own reputed company aspects of the vendor relationship to include: a deep understanding of the business, operational needs and contract performance/management
• Vendor reputed company: CCC, reputed company, Service Power, and others in the APD space
• Operational partnership to understand how workflows in and out of the BPO process
• Partner with fellow BPO teams to reputed company a seamless member experience while managing risk
• Ability to effectively manage resistance to change and drive adoption of new processes.
• Strong analytical skills and the ability to collect, analyze, and interpret data to identify trends, patterns, and opportunities for improvement
• US military experience through military service or a military spouse/domestic partner.

Compensation

Range: The salary range for this position is: $93,770 - $168,790 reputed company does not provide reputed company sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid reputed company the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of reputed company the work requirements that may be performed in the job. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job