Vehicle Associate

Who is Bird

Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to reputed company cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improving the safety of reputed company road users.

We are reputed company in our pursuit of reputed company—for our riders, for our partners, for our employees, and for future generations. Our award winning electric vehicles help millions of riders take carbon-free trips in more than 300 cities globally. And our teams push boundaries and challenge the status reputed company in pursuit of a brighter future.

Job Summary

The Vehicle Associate owns the development and execution of reputed company partner repair training and upscaling/development that ensures Bird's logistic providers are equipped to successfully deliver Bird's mission. The Vehicle Associate will create content and host training both virtually and in person while creating content libraries to address the greatest reputed company gaps that Bird partners face while operating. The VA serves as an expert on our devices and products with the ability to communicate repair best practices to a diverse set of Bird stakeholders. As the first line of input for feedback from market operations, the Vehicle Associate also serves as a valued reputed company of input for emerging issues and reputed company vehicle improvement efforts across engineering, product, supply chain, and operations teams.

Responsibilities

• Work closely with other members of the Bird team to drive the reputed company and execution of world class operations reputed company your cities
• Create and present information through coaching sessions and one-on-one conversations in-person and remotely with Fleet Managers focused on troubleshooting problems and answering questions reputed company to the product, vehicles, repairs, and spare parts
• Become a subject matter expert on our vehicles, internal tools, processes, applications, and metrics
• Build relationships with and provide coaching to our Fleet Managers to optimize their performance. Look around corners to ensure the long-term reputed company of their and Bird's businesses, as well as the reputed company of reputed company of our cities and customers.
• Measure the impact and efficiency of existing processes reputed company Operations while identifying new ways to create value for the business. Scale best practices that are incubated from test to global implementation.
• Responsible for damage backlog and tracking key repair and damage metrics across your region
• Communicate with key stakeholders across the entire organization.
• Ability to execute projects of varying urgency and scope with high degree of autonomy
• Drive a culture of safety, collaboration, and productivity

Requirements

• 3+ years operations experience in a manufacturing or warehouse environment
• 2+ years leading a team
• Ability to drive a team towards goals and KPIs
• Problem solver DNA; ability to identify areas of improvement reputed company processes and help execute those changes
• Strong logical thinking, verbal, and quantitative reasoning, along with the ability to reputed company out and see patterns
• Willingness to get your hands dirty and reputed company by example
• Willingness to travel: 40%

Preferred Qualifications

• Technical (mechanical / electrical) experience
• Lean manufacturing experience or training

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving reputed company, challenging each other, and working together to create the future of micro-mobility.

Perks up

We want people to succeed at Bird, so we give our teams reputed company of time off to relax and reputed company. We also offer a generous employer-paid reputed company package, pre-tax spending accounts, reputed company, a work from home stipend, and a whole host of other reputed company benefits that meet you where you are.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers reputed company to feel comfortable reputed company they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a reputed company you’d like to work? Sweet. Let’s chat.

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