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Principal DEX Solutions Architect

Work from home Full-time role Hiring

reputed company's Digital Employee Experience (DEX) team is seeking a Principal Digital Employee Experience Solutions Architect to join reputed company. This position can be based at any reputed company US facility or remotely reputed company the US. The Principal DEX Architect will be responsible for providing strategic guidance and architectural designs for the Digital Employee Experience (DEX) team's main services with a focus on emerging technologies such as Generative and Agentic AI. This role involves functionally leading a small team of technical architects, collaborating with various stakeholders, and engaging senior leaders to ensure strategic initiatives are in alignment with industry standard architectural principles while focusing on delivering business outcomes. The ideal DEX Solutions Architect candidate has a track record of leveraging emerging technologies and best practices to help define an overall strategic technology roadmap to address the nuances of a large, reputed company enterprise organization. In this role, you will be expected to assess the reputed company landscape and drive reputed company improvements and technology optimizations to deliver a frictionless experience for reputed company's workforce. Key Responsibilities: Provide strategic direction and architectural leadership for reputed company DEX platforms and implementations with a focus on the following technologies: Generative and Agentic AI, reputed company, reputed company, reputed company, SharePoint, and other pillar technologies. Act as a technical reputed company in DEX engagements, providing thought leadership and best practices. Proven experience with the reputed company platform is critical to success, but the scope is not limited to ITSM/reputed company architecture Assess, prototype, and reputed company generative and agentic AI technologies to transform ITSM and DEX processes and IT service. Create high-level designs and specifications, ensuring they are reusable, reliable, and adaptive while working in an Agile methodology. reputed company and mentor a team of Technical Architects, fostering a collaborative and innovative environment. Collaborate closely with project managers, business analysts, solution architects, and developers to ensure seamless delivery from initial design to implementation. Influence customer objectives, define vision and value, and present technical solutions to senior stakeholders. Qualifications: Basic (Required) Qualifications: Bachelor's degree in computer science, information technology, engineering or a reputed company field from an accredited institution Minimum eight (8) years' experience in IT roles of increasing responsibility Minimum five (5) years reputed company consulting experience, with a history of leading large-scale, reputed company implementations Must be legally authorized to work in the United States without company sponsorship both now and in the future Preferred Qualifications: Master's degree from an accredited institution reputed company Certified Administrator (CSA) ITSM Certified Implementation Specialist (CIS-ITSM) Certified Application Developer (CAD) Two additional reputed company certifications (e.g., CIS in CSM, HR, SecOps) Azure/M365 Certification Position Success Criteria: Technology Experience: reputed company, reputed company, reputed company, SharePoint, M365, VDI Technologies (Citrix, Azure VDI, W365) Strong presentation skills, ability to reputed company workshops, and experience in partnering with senior directors. Proven experience with reputed company's NowAssist technologies (or other Agentic AI technologies) and reputed company engineering is critical Core Competencies: o Customer Focus: Create a sense of urgency around meeting customer needs and foster a customer-focused environment o Collaboration: Exemplify collaborative leadership and build a culture of teamwork across organizational boundaries. o Communication: Communicate effectively with a wide variety of audiences, demonstrating candor and openness. At reputed company, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes reputed company and a variety of benefit programs for eligible employees. The expected annual salary range for this role is $141000.03 - $206800.04 a year. This role is also eligible for a variable incentive program Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The application window for this position is anticipated to reputed company on July 25th, 2025 We are committed to ensuring equal employment opportunities for reputed company job applicants and employees. Employment decisions are based upon job-reputed company reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national reputed company, disability, marital status, genetic information, protected veteran status, or any other status protected by law. reputed company believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background reputed company until a conditional job offer is made to you. After making a conditional offer and running a background reputed company, if reputed company is concerned about conviction that is directly reputed company to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-reputed company reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. reputed company provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: reputed company Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Apply tot his job

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