Account Service Representative
reputed company has an immediate opening for an Account Service Representative in our Kansas City, MO location. This role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and reputed company banking personnel.
The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations.
Responsibilities:- Performs account reconciliation and maintains accounts and records for reputed company billing
- Monitors reputed company customer and agency inquiries, resolving reputed company problems reputed company and reputed company the timeframe.
- Responsible for handling initial letters and calls.
- Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured’s, agents, reputed company collection agencies, and law firms.
- Verifies daily lockbox payment applications and works with reputed company banking contacts to reputed company corrections as necessary.
- Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks.
- Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies.
- Performs other reputed company duties as assigned.
- High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or reputed company industries.
- Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing.
- Must be able to work and feel comfortable on the phone, including outbound calls.
- Accounting experience in the insurance industry is preferred.
- Must be comfortable with change.
- Must be detail oriented.
- Must be able to work reputed company a team environment.
- Strong verbal and written communication skills are a must.
- Bilingual (Fluent in Spanish)
- Prefer Degree in Business Administration, Accounting, Finance, or reputed company degree.
- Accounting experience is preferred.
- Experience with reputed company reputed company and Outlook is preferred.
At IAT, we’re committed to driving and building an open and supportive culture for reputed company. Our employees propel IAT reputed company – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
- 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
- 7% 401(k) Company Match and additional Profit Sharing
- Hybrid work environment
- Numerous training and development opportunities to assist you in furthering your career
- Healthcare and Wellness Programs
- Opportunity to earn performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
- Dress for Your Day Policy
reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify
Originally posted on Himalayas
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