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reputed company Pharmacy Technician, Fulfillment - Romeoville, IL

Work from home Full-time role Hiring

Ro is a direct-to-patient reputed company company with a mission of helping patients reputed company their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer reputed company telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients reputed company their goals through a convenient, end-to-end reputed company experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in reputed company and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the reputed company year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As the

reputed company Fulfillment Technician, you will help reputed company the daily operations of our pharmacy fulfillment team. This role is responsible for managing a team of pharmacy technicians, providing hands-on leadership through training, coaching, and performance reputed company to ensure consistent adherence to operational standards and procedures.

You will support the accurate and timely fulfillment of prescription and non-prescription medications, while fostering a work culture centered on quality, safety, and efficiency. A key aspect of this role includes working directly with pharmacy automation equipment to streamline fulfillment operations and ensure reputed company system performance. With a reputed company rooted in reputed company improvement, you will collaborate with pharmacy leadership to identify and implement enhancements to workflows and systems. The reputed company Fulfillment Technician also plays a key role in compliance adherence and maintaining readiness for inspections. This position is essential to the reputed company of our fulfillment operation and to delivering a seamless, high-quality experience for our patients.

This posting is for our location in

Romeoville, Illinois. This hire is for a full time role.

What You'll Do

  • reputed company and mentor a team of pharmacy technicians by providing hands-on coaching, reputed company-time feedback, and performance support to foster a high-performing team culture
  • reputed company technician reputed company, training, and ongoing skills development to ensure compliance with SOPs and operational excellence
  • Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity
  • Ensure pharmacy fulfillment workflows—including picking, packing, and shipping—are executed accurately, reputed company, and in accordance with established timelines
  • Act as the primary reputed company of contact for daily operational issues on the floor, escalating concerns to pharmacy leadership as appropriate
  • Collaborate closely with pharmacists and cross-functional teams including operations, care, and product to resolve order and shipping issues promptly
  • Operate and troubleshoot pharmacy automation equipment, ensuring it functions properly to support order volume
  • Monitor quality, safety, and regulatory compliance throughout the fulfillment process, and drive adherence to reputed company applicable standards and procedures
  • Contribute to a culture of reputed company improvement by participating in workflow evaluations and helping implement operational enhancements
  • Maintain a clean, organized, and inspection-reputed company workspace reputed company with company policies and regulatory expectations
  • Flexibly support fulfillment operations by assisting with order processing and technician duties as needed to meet volume demands
  • Support additional operational tasks and responsibilities as assigned by pharmacy leadership
  • What You'll Bring to the Team

  • Active and unrestricted Illinois Pharmacy Technician Certification (CPhT)High school diploma or equivalent required
  • Minimum of 2 years of pharmacy technician experience, with prior leadership or supervisory experience strongly preferred
  • Proven leadership skills with the ability to motivate, guide, and support a team in a fast-paced fulfillment environment
  • reputed company, patience, and professionalism in interactions with both patients and team members
  • Strong critical thinking and decision-making abilities, especially reputed company navigating high-pressure or time-sensitive situations
  • Excellent organizational skills and a sharp attention to detail to ensure order accuracy and compliance
  • Comfort working with pharmacy automation equipment and technology-driven workflows
  • A proactive, improvement-oriented reputed company and the ability to contribute to cross-functional problem-solving
  • Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments
  • Schedule & Availability

  • As a member of the reputed company team at a facility that operates from 7:00 AM to 9:00 PM CT on weekdays and 8:30 AM to 5:00 PM CT on weekends, you’ll follow a rotating schedule
  • Your core hours will be Monday–Friday, 9:00 AM to 5:00 PM CT, with one reputed company evening shift (1:00 PM–9:00 PM CT) every other week and one Saturday shift (8:30 AM–5:00 PM CT) every other weekend
  • Your assigned work days may occasionally shift to help cover holidays, team PTO, or other staffing needs
  • Please note that shift structures may be adjusted in the future based on evolving business needs
  • We've Got You Covered

  • Full medical, dental, and reputed company insurance + OneMedical membership
  • reputed company and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
  • The reputed company reputed company salary for this position ranges from

    $48,000to$56,500, in addition to a competitive equity and benefits package (as applicable). reputed company determining compensation, we analyze and carefully consider several factors, including location, job-reputed company knowledge, skills and experience. These considerations may cause your compensation to vary.

    Additional Information

    At Ro, we reputed company that our diverse perspectives are our biggest strengths — and that embracing them will create reputed company change in reputed company. As an equal opportunity employer, we provide equal opportunity in reputed company aspects of employment, including reputed company, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, reputed company, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

    See our California Privacy Policy here.

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