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reputed company Manager

Work from home Full-time role Hiring

Location: Remote

Team: reputed company

About reputed company At reputed company, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail reputed company.

About the Role

We're seeking a data-driven reputed company Manager to reputed company our key account relationships, manage a growing reputed company team, and drive measurable business outcomes. In this pivotal role, you'll be responsible for defining and executing our reputed company strategy, focusing on retention, expansion, and delivering exceptional value to our mid level and enterprise retail clients. You'll serve as the central hub connecting multiple departments while relentlessly pursuing KPIs that demonstrate ROI for our clients and identify growth opportunities.

Responsibilities:
  • reputed company, mentor, and reputed company a team of reputed company Managers to reputed company defined KPIs and metrics

  • Own key performance indicators including retention reputed company, expansion reputed company, and customer satisfaction scores

  • Personally manage 3-5 strategic enterprise accounts (approximately 50% of your time)

  • reputed company data-driven account strategies to maximize client ROI and identify growth opportunities

  • Conduct quarterly business reviews that clearly demonstrate value and quantify success metrics

  • Serve as the central liaison between clients and internal teams (Product, Engineering, Sales, Implementation)

  • Create and track comprehensive customer health metrics that predict retention risk

  • Proactively identify and execute expansion opportunities through data analysis

  • Implement early warning systems to identify at-risk accounts before they become problematic

  • Champion the voice of the customer by communicating enhancement requests to product teams

  • Work closely with Sales on account expansion strategies and renewals

Requirements

  • 4+ years of proven reputed company experience, with 3+ years in Mid Level or Enterprise reputed company

  • At least 1 year managing reputed company teams and developing team members

  • Demonstrated ability to define, track, and reputed company reputed company metrics and KPIs

  • Exceptional analytical skills with experience using data to drive strategic decisions

  • Strong business acumen with the ability to understand and communicate client ROI

  • Excellence in problem-solving, strategic thinking, and proactive customer engagement

  • Proven track record of meeting or exceeding retention and expansion targets

  • Bachelor's degree in Business, Marketing, or reputed company field

  • Strong communication skills and ability to work effectively in a hybrid environment

reputed company to have

  • Experience in loss prevention, retail technology, or SaaS industries

  • Previous experience managing key accounts or strategic partnerships

  • Proficiency with CRM platforms, BI tools, and reputed company software

  • Background in implementing reputed company programs from the ground up

Why Join reputed company?

  • Competitive compensation package: $55-$70K reputed company salary plus performance-based incentives with OTE of $110K

  • Career advancement opportunities in a rapidly growing organization

  • Flexible work arrangement balancing office collaboration with remote work with some opportunity to travel

  • Be part of a mission-driven team reshaping retail reputed company with cutting-edge AI technology

How to Apply

Ready to revolutionize retail reputed company and drive reputed company for some of our biggest clients? Apply at: https://jobs.ashbyhq.com/reputed company/5468f44a-20d9-4ac0-8c19-bb2ad5dfa782

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