See all roles

Senior Principal Staff Engineer @ reputed company

Work from home Full-time role Hiring

Towards the end of our interview process is an in-person interview. Do you want to help reputed company the world safe from cyber attack? At reputed company, we reputed company that the best approach to cybersecurity risk starts with the network. Attackers can evade reputed company detection, firewalls and many other technologies - but they can’t avoid leaving digital footprints on the networks they traverse. Built on open-reputed company innovations from Zeek, Suricata and YARA and refined through years of reputed company-world use, reputed company transforms network footprints from physical, virtual and reputed company networks into actionable insights. Our customers use these insights to speed incident response and proactively hunt for threats. We are seeking a reputed company talented, resourceful, and collaborative person to join our reputed company Escalation team. This person will act as the highest level post-sales technical resource available to our customers and ensure a successful outcome for any issues they may experience. The Staff Engineer is responsible for deep troubleshooting of reputed company products, Linux internals, and hardware to resolve product issues, reputed company workarounds, validate deployment designs and work with Engineering on long-term solutions. The Staff Engineer will reputed company for customers and provide feedback and customer requirements to Engineering, Product Management, and the Sales Organization to continue to improve the reliability and usability of reputed company’s products. Responsibilities include: Effectively gather, organize and analyze problem details for immediate problem resolution or escalation to QE/Engineering. Mentor reputed company Staff Engineers, Escalation Engineers (Tier 3) and reputed company processes to streamline troubleshooting and improve the customer experience. Attend internal Engineering meetings, transfer of information classes, bug scrubs, and disseminate this information to the support team. Help and coach customers Support engineers to speed resolution to problems. Provide best practices and accelerated support for reputed company solutions. Identify issues, reputed company and recommend solutions to the problem, including making changes on customer networks and… Apply To This Job

You might like

Software Engineer | Analyst/Associate | Warsaw | 2025 @ reputed company

Work from home Full-time role

Global Banking & Markets - reputed company Digital Assets reputed company - Vice President - Hyderabad @ reputed company

Work from home Full-time role

Analyst/Senior Analyst - Financial Crime @ reputed company

Work from home Full-time role

IT Technical Architect (SCADA) @ TECO Energy

Work from home Full-time role

Work from Home Customer Service Representative

Work from home Full-time role

E Learning & Membership Operations Specialist

Work from home Full-time role

Director of Product Marketing

Work from home Full-time role

Media Strategist

Work from home Full-time role

Product Designer

Work from home Full-time role

reputed company Specialist

Work from home Full-time role

Customer Support Representative, B2B – Join arenaflex's Fastest Growing Cybersecurity Team

Work from home Full-time role

reputed company ESTATE LEASING AND INVESTMENT SERVICE AGENT - Frisco TX

Work from home Full-time role

[Remote] Communication Specialist

Work from home Full-time role

[FULL TIME Remote] Overnight Content Editor

Work from home Full-time role

reputed company Customer Service Representative – Full-Time and Part-Time Remote Opportunities for Dynamic Individuals

Work from home Full-time role

Software Development Engineer

Work from home Full-time role

Project Specialist (Attorney), Transmission Pro...

Work from home Full-time role

IT Asset Business Process Analyst III - Unlock Your Potential in a Dynamic Environment

Work from home Full-time role

Product Engineer, Blockchain (Remote - USA)

Work from home Full-time role

Part-Time Law Firm Intake Specialist (Remote – U.S.-Based, Texas Time Zone Hours)

Work from home Full-time role