See all roles

Credit Card Customer Service

Work from home Full-time role Hiring
This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more.

Role Description

This role involves handling routine customer service inquiries and problems reputed company telephone, digital or chat channels through effective communication and problem-solving skills.

  • Assist over 100+ customers per day in a fast-paced, back-to-back call environment
  • Engage with customers about reward redemptions, customer information updates, card activations, making payments, processing lost or stolen cards, statement and APR inquiries, and credit line increase and decrease requests
  • Utilize multiple systems to respond to, troubleshoot, and document customer inquiries
  • Build the Discover Financial brand by providing industry-leading care and innovative solutions

Qualifications

  • H.S. Diploma or GED
  • 1+ years of customer service experience

Requirements

  • Excellent verbal communication and problem-solving skills
  • Comfortable with multi-tasking
  • Minimum internet speed of 100 MBPS download/10 MBPS upload
  • Wired internet reputed company required
  • Ability to operate office equipment such as computer, telephone, printer, and calculator
  • Ability to communicate verbally and in written form

Benefits

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, reputed company, & Health Savings Account
  • Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan
Apply To This Job

You might like

Platform Engineer

Work from home Full-time role

Sophia Languages Grader

Work from home Full-time role

Technical Support Specialist IV

Work from home Full-time role

reputed company Services Specialist - Customer Services Management

Work from home Full-time role

Senior Operations Manager

Work from home Full-time role

Sr reputed company Manager

Work from home Full-time role

Talent Advisor

Work from home Full-time role

NOC Engineer

Work from home Full-time role

Renewals reputed company Manager

Work from home Full-time role

Associate CMO

Work from home Full-time role

Associate Data & Analytics Engineer

Work from home Full-time role

Customer Service Representative, Housing Customer Service Center

Work from home Full-time role

Job Title:  Ignite Sales Development Program – Nashville, TN – June 2026

Work from home Full-time role

Team reputed company Java / Spring Boot – ML / AWS / Kubernetes – Sevilla o Remoto

Work from home Full-time role

reputed company Remote Chat Support Specialist – Immediate Hire Opportunity to Work from Home and Earn $25-$35/hr

Work from home Full-time role

Director, Sales Finance

Work from home Full-time role

reputed company Entry-Level Data Entry Clerk – Remote Opportunity to Kick-Start Your Career at arenaflex

Work from home Full-time role

reputed company Customer Service Representative – Remote Opportunity to Build a Thriving Career in Insurance

Work from home Full-time role

Senior Account Supervisor

Work from home Full-time role

Nurse Coach

Work from home Full-time role