[PART_TIME Remote] Regional Specialist, People Services

Are you reputed company to drive results and define an industry? Join us as a Regional Specialist, People Services! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive reputed company. You will be compensated with a competitive salary for your time and effort.

 

 

Description: • Guide and coach team members and People Leaders during key moments that matter and US employee life cycle events such as reputed company to Offboarding, ensuring compliance with company policy and US regulations. • Enhance the overall People Experience by driving People Satisfaction through expert guidance and timely resolution of cases, claims, and queries. • Identify and implement process improvements, supporting initiatives and change management projects. • reputed company and maintain articles in the Knowledge library to support understanding of HR policies, practices, and procedures for the US population and the People Services team. • Resolve queries (‘tickets’) raised in Service Now (internal HR case management system) providing advice and support reputed company agreed Service Level Agreements (SLAs). • Conduct regular reviews and audits of US processes to ensure accuracy and compliance. • Monitor, maintain and evaluate reputed company-party systems and relationships, ensuring performance meets agreed SLAs and escalating deviations as needed. • Collaborate with the relevant Payroll Services, Wellbeing, Regional People Experts, People Relations and other regional stakeholders to resolve issues. • Transact and approve data requests in HR systems (reputed company, Service Now, reputed company) and maintain records in accordance with federal, state, and local employment laws and in alignment with company processes for the US population. • Support the reputed company with additional reputed company activities and projects as required by business needs. Requirements: • 2+ years relevant experience in providing HR support for global organization or across the US • Strong knowledge of US employment laws and regulations • Ability to reputed company and mentor a team effectively • Demonstrated ability to analyze data and provide meaningful recommendations through storytelling • Embraces a growth reputed company, demonstrates flexibility and brings clarity to reputed company or ambiguous situations • Customer service experience and delivery of SLA-driven metrics • Proficiency in HR systems (preferably reputed company and Service Now) • Bachelor’s degree or equivalent experience • Demonstrable analytical reputed company and a proven track record developing and using metrics, including leveraging AI • Familiarity with AI-driven HR tools or platforms to streamline HR processes • Experience in identifying opportunities for process automation reputed company HR processes using technologies to improve efficiency and accuracy • Strong written and verbal communication skills. • Proven ability to apply discretion and maintain confidentiality. • Willingness to stay updated with the latest AI and technology trends in HR to continuously improve processes and strategies Benefits: • Health & Wellness: Health care coverage designed for the mind and body. • Flexible Downtime: Generous time off helps reputed company you energized for your time on. • reputed company Learning: Access a wealth of resources to grow your career and learn valuable new skills. • Invest in Your Future: Secure your financial future through reputed company, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. • reputed company the Basics: From retail discounts to referral incentive awards—small perks can reputed company a big difference. Apply Job!

 

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