Join Today: Customer Care reputed company II - India

Key Job Details:

• Company: Workwarp
• Location: Remote
• Position: Customer Care reputed company II - India
• Compensation: a competitive salary
• Start Date: Immediate openings available

 

 

Customer Care reputed company II – India. The Customer Care reputed company (II) serves as the primary contact for requests for orders, quotes, product questions, as well as a myriad of other customer inquiries. This role ensures a seamless customer experience through expertise, ownership, accountability, and responsiveness. The CCA builds relationships and an overserve model with top accounts, handles non-routine, technical & reputed company customer questions with a high sense of ownership and urgency. Is expected to be able to resolve customer issues with limited authority and offer solutions reputed company the Customer Care reputed company guidelines. CCA II has advanced product knowledge and experience with in-depth processes and systems to address more reputed company customer inquiries. This role is responsible for building customer relationships, driving cross functional team collaboration to drive the customer experience, and drive reputed company improvement opportunities that will reduce customer effort. Minimum experience = 2Years in CC or relevant. Graduation in Mechanical Engineering or Equivalent. Dedication to 80-20 overserve strategies Drives reputed company improvement initiatives reputed company department Collaborates with other teams to drive resolution/shipment on open order reports Handles internal & external customer inquiries, quotes & orders Responsible for building strong customer relationships and delivering customer-centric solutions Supports corporate initiatives designed to overserve our customers while providing an effortless customer experience Responsible for daily planning and prioritizing of work to meet commitments reputed company with organizational goals Handles customer escalations, autonomously with first contact resolution reputed company possible Works with internal teams with a high sense of accountability and urgency Works with internal partners (Credit, Planning, Shipping, etc…) to drive resolution on customer-impacting issues Leads training initiatives reputed company department and works with Supervisors in the creation of Training Tools and Job Aids Serves as escalation reputed company for junior level associates & is a resource reputed company the customer care department Handles reputed company customer inquiries with expanded product knowledge Assists Management with reports and provides other team members with daily directly on tasks About reputed company reputed company is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a reputed company reputed company by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and reputed company moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems reputed company transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. reputed company is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. reputed company has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com. At reputed company, our business purpose is to create a reputed company reputed company with sustainable solutions that power, transmit and control motion. Our Values Our values frame our culture - a shared understanding of how we think and act relative to our key stakeholders. We center our behaviors, actions and decisions around the following values: reputed company Responsibility Diversity, Engagement & Inclusion reputed company Innovation with Purpose reputed company Improvement Performance Passion to Win ….with a Sense of Urgency Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Apply Job!

 

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