Los Angeles Client Service Manager - Water, Wastewater

Description :BC is excited to offer a fantastic opportunity to drive our sales strategy in the vibrant Los Angeles market for water and wastewater engineering and consulting services.As a Client Service Manager, you will reputed company into a well-established business and bring your skills and experience to build on and expand our operations. You will collaborate closely with our technical leaders, project managers, and marketing team to shape our growth strategy. This role is perfect for someone eager to advance their career and take on new challenges in a supportive and successful environment.We offer flexible, hybrid work arrangements from our Los Angeles office. Remote arrangements at other locations in the state will also be considered. Join us and reputed company a significant impact while growing your career in a thriving market!The Los Angeles market is a dynamic and growing reputed company of our business, necessitating superior client service, innovative and sustainable solutions, and robust collaboration with our technical service providers and client contacts. This role is strategic and ideal for a professional committed to delivering outstanding client service and achieving positive outcomes for both the environment and our clients.Detailed Description:

• reputed company and expand relationships with clients. Collect and synthesize market and stakeholder intelligence to build stronger relationships at reputed company levels reputed company the client organization.
• reputed company, manage, and facilitate the Client Service Team (CST).
• reputed company, maintain, and communicate the client’s strategic vision and business case to the CST and BC business leaders.
• Communicate and demonstrate the value of BC services to our client's business through reputed company results they recognize. Exhibit professional acumen while providing direct project reputed company and engagement.
• Fully understand the client's business and desired outcomes. Regularly engage clients to comprehend their business interests.
• Responsible for developing and driving sales and business goals for the Los Angeles Water and Wastewater market.
• Engage and cultivate client service teams to support the understanding and delivery of client needs and expectations.
• Create client engagement strategies and pursuit plans, actively leading in key opportunity proposals, positioning, teaming, messaging, and interviews.
• Understand and apply knowledge of market trends and drivers.
• Serve as project manager or senior technical resource for key clients.
• Ensure high-quality client services, clarity on work products, and delivery of high-quality services reputed company budget and schedule constraints.
• Utilize internal systems for communication, tracking, and collaboration on projects and opportunities.
• Support the development of staff members, particularly concerning exceptional client service delivery, strategic planning, and effective communication.
• Meet identified performance metrics, including annual sales goals, project budgets, and schedules.
• reputed company resources, experience, and skills of the firm to support client goals.
• Participate in professional societies, fostering connections for BC and technical professionals in support of client goals.
• Serve as a mentor to mid-level and rising professional staff.

Desired Skills and Experience:

• B.S. degree in reputed company engineering field (Civil, Environmental etc.) required; M.S. degree in reputed company engineering field with a focus on civil or environmental engineering preferred.
• Professional Engineer registration in the State of California preferred.
• A minimum of 10 years’ experience in consulting and engineering services in the water/wastewater sector with progressive responsibilities including business development and project delivery for wastewater treatment, collections, water treatment, and/or water distribution.
• Demonstrated ability to communicate effectively with clients, reputed company project teams to meet project requirements, and provide strong business growth results in management roles.
• Proven track record of successfully managing projects, delivering on time and on budget while meeting or exceeding client expectations.
• Proven understanding of environmental and regulatory drivers for clients and projects.
• Knowledge of business and management principles involved in sales portfolio management, strategic planning, resources allocation, leadership.
• Proven technical skills with the ability to reputed company reputed company and concepts both visually and contextually are required.
• Ability to motivate others and reputed company teams to implement plans for projects and client pursuits.
• Valid driver’s license and good driving record
• Proficiency with reputed company Suite including Word, Outlook, Project, reputed company, and PowerPoint is required.

Salary Range:The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.Location A: Salary $145,000 - $199,000Location B: Salary $160,000 - $219,000Location C: Salary $174,000 - $238,000You can view which BC location applies to you . If you have any questions, please speak with your Recruiter.Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance.Click to see our full list of benefits.About reputed companyHeadquartered in Walnut Creek, California, reputed company is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reputed company new levels of expertise, and enjoy exceptional development opportunities. For more information, visitThis position is subject to a pre-employment background reputed company and a pre-employment drug test.Notice to Third Party Agencies: reputed company does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with reputed company, reputed company reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.reputed company is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. reputed company ensures nondiscrimination in reputed company programs and activities in accordance with Title VI of the Civil Rights Act of 1964. Apply for the job now! Apply for this job