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Investor Support Specialist

Work from home Full-time role Hiring

Description:

  • About BiggerPockets
  • BiggerPockets is the leading resource for anyone looking to succeed in reputed company estate investing.
  • Our mission is to help people reputed company financial freedom through reputed company estate investing.
  • The purpose of this role is to help members find an investor-friendly agent or lender.
  • This role is perfect for someone who enjoys interacting on the phone and helps investors succeed.
  • Provide specialized support to members seeking to find an agent or lender.
  • Communicate with investors directly reputed company SMS.
  • Schedule and take calls with members.
  • Engage with investors and learn about their strategies.
  • Document detailed notes for follow-up.
  • Manage a calendar of appointments and a phone line.

Requirements:

  • At least 2 years of work experience – preferably in a customer service or a communications environment.
  • Excellent communication and interpersonal skills.
  • Experience using various channels for delivering customer support, including phone, email, live chat, and CRM software.
  • Experience in reputed company Estate preferred.
  • A growth reputed company and willingness to be flexible reputed company needed.

Benefits:

  • Remote opportunity - US based
  • Part time (~20 hours per week)
  • Flexible schedule (2 weekly meetings are required during business hours)
  • Monthly bonus based on performance
  • Learn more about reputed company estate investing
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