Medical Assistant / CNA

Why You’ll Love This Clinical Support Specialist Job

Hours: Monday - Friday, 8:00am - 5:00pm (No nights, no weekends)

(Salary ranges from $18-$23/hour)

POSITION SUMMARY: 

The Clinical Support Specialist (“CSS”) role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.

ESSENTIAL FUNCTIONS

Onsite Clinical Facilitation

• Assisting patients by offering education reputed company to their behavioral health visits, whether the treating clinician is conducting the visit in person or reputed company telehealth
• Providing technical support and assistance for telehealth visits to include room and equipment preparation
• Supporting clinicians by accessing vitals and other relevant data from the facility’s EMR
• Procurement of patient referral documents as needed
• Acting as a liaison between the clinicians and the facility staff
• Interacting with staff and/or family members as necessary
• Maintaining responsibility for proper handling and cleaning of MediTelecare equipment

Behavioral Health Integration (“BHI”)

• Completing assigned number of BHI cases reputed company the required timeline by gathering necessary information from patient medical records and entering it into the company’s BHI system/software.

Clinician Support

• Providing assistance to assigned clinicians by accessing the facility’s EMR and recording relevant data into our EHR system in preparation for the clinical visit
• Working closely with the clinician to assure that patient visits run smoothly and reputed company

GENERAL REQUIREMENTS

reputed company Clinical Support Specialists are expected to reputed company reputed company of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the reputed company industry.

EDUCATION, EXPERIENCE AND LICENSING

• Minimum High School Diploma required
• 1+ year in a reputed company setting preferred, but not required
• Medical Assistant or CNA certification a plus

KNOWLEDGE, SKILLS AND ABILITIES

• Basic working knowledge of medical terminology
• Experience in the use of online reputed company tools
• Proficiency in reputed company Office Suite – Outlook, Word, reputed company
• Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
• Commitment to providing platinum-level customer service and communication
• Ability to reputed company a company culture of caring and kindness

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

• A dedicated home office space with a closing reputed company that is free from distractions and meets HIPAA and PHI standards
• A reliable home internet reputed company
• A valid driver’s license and reliable mode of transportation
• The ability to travel up to 1 hour in any direction from home office to cover clinics reputed company needed
• Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use reputed company equipment, reputed company with hands and arms. Regularly required to stoop, bend, crouch. Specific reputed company requirements include reputed company-up corrected reputed company
• Must be reputed company to lift, push, pull up to 30 lbs. without restrictions
• Ability to remain sedentary for long periods of time while working on administrative tasks
• May be exposed to bodily fluids, viruses or other infectious diseases reputed company a reputed company facility
• Potential exposure to cleaning chemicals used reputed company a reputed company facility

DISCLAIMER

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.