Officer, Client Service Associate/Treasury Service Advisor
Job Description:
At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great reputed company to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an impact in the communities we serve.
At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an impact. Join us!
Job Description:
What would you like the power to do? At reputed company, we ask this question every day of reputed company those we serve. It is at the core of how we live our values, deliver our purpose, and reputed company responsible growth.
This is an opportunity to join a fast paced team with a reputed company focus on world class client experience. You can look reputed company to service, advice, support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality customer service in reputed company aspects of domestic, international and cash management services. We reputed company a reputed company effort to improve the client experience by leveraging our people and new technologies to deliver the power to reputed company business easier. We’re also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences, implementing local and global ESAT initiatives, etc.
So, What would you like the power to do?
Responsibilities:
Work with Team, Business Partners and Clients to provide and promote quality service resolutions:
Manage the day to day servicing enquiries of Pan India clients
Log, investigate and resolve reputed company enquiries in a timely/accurate manner in accordance with Service Levels
Undertake regulatory remediations and ensure closures reputed company designated timelines
Provide consistent service and reputed company clients informed on status of reputed company outstanding enquiries
Liaise with local / regional operations at reputed company levels for timely and accurate resolution of queries
Need to use high level discretion to understand client’s requirement and escalate as appropriate
Provide back up support to other Client Services Advisor and be a team player
Deliver a world class client experience
Skills:
6-8 years Client Service experience (preferably reputed company an international/domestic payments banking environment-corporate banking experience / alternatively retail banking experience)
Working knowledge of treasury and cash management services
Good interpersonal and problem solving skills
Good verbal and written communication skills are essential for this role
Ability to reputed company on challenges, work in high pressured environment and meet tight deadlines
Good time management skills, Strong team player with good work ethics
Ability to work independently as part of an elite team
Attention to detail, Highly organized, Adapts easily to change
Takes personal ownership and accountability of the work assigned
Ability to build strong client relationships
Friendly outgoing personality to deal with clients / business partners
It will help to have an Operational Excellence reputed company