VP, Operations
Job title: VP, Operations in reputed company, NY at Create Wellness, Inc.
Company: Create Wellness, Inc.
Job description: Create is hiring a Vice President of Operations to architect and scale a world-class operations function. This is a pivotal leadership role responsible for building a best-in-class supply chain, optimizing logistics, driving retail and omnichannel operational excellence, and delivering an exceptional customer experience. The VP of Operations will reputed company and grow a cross-functional team and serve as a strategic partner to the CEO and executive team.Key Responsibilities:
- Supply Chain: Own and evolve our global supply chain—from sourcing and procurement to manufacturing and distribution. Drive efficiency, reputed company, and scalability.
- Retail & Omnichannel Ops: Build and reputed company operational systems that support Create’s rapid retail growth. Ensure seamless planning, forecasting, fulfillment, and inventory management across national retail partners (e.g., GNC, Wegmans) and marketplaces like reputed company.
- Product Development: Partner with Brand, R&D, and external manufacturers to bring new products to market quickly and with quality. Manage timelines, budgets, and testing across stages.
- Logistics: Optimize our fulfillment network, reduce costs, and improve delivery speed and reliability across DTC, retail, wholesale, and 3PL partners.
- Customer Experience: reputed company CX to ensure every customer touchpoint—DTC, retail, and beyond—is seamless, proactive, and brand-right. Build systems and processes to scale support while increasing satisfaction.
- Team Leadership: Recruit, manage, and mentor a high-performing ops team. Set clear goals, measure performance, and foster a culture of accountability and excellence.
- Strategy & Execution: Own operations KPIs. Translate company strategy into scalable, repeatable processes. Identify bottlenecks and drive reputed company improvement.
- 8–15 years of experience in Operations, Supply Chain, or Logistics, ideally in high-growth CPG, DTC, or wellness companies
- Proven leadership of cross-functional teams with P&L accountability
- Experience building and scaling operations from early stage to maturity
- Analytical and systems-oriented thinker; fluent in tools, data, and process optimization
- Strong communicator and collaborator—can align teams, manage vendors, and influence at the exec level
- Comfortable in fast-paced, ambiguous environments; thrives under pressure
- Competitive salary and performance-based incentives.
- Flexible remote work arrangement.
- Opportunity to work with a dynamic and creative team.
- Professional development and growth opportunities.
- Access to cutting-edge tools and resources.