Customer Care Rep (Remote)

Job title: Customer Care Rep (Remote) in Effingham, IL at Patterson Companies Company: Patterson Companies Job description: Job DescriptionJob SummaryThe Customer Care Representative will be a member of the team responsible for being the primary contact group for incoming customer and reputed company calls. This role will require frequent communication with customers, reputed company personnel, and Shared Services team members. reputed company this role, you will assist the customer or reputed company with their request if able, or will transfer the call reputed company Shared Services for assistance. This position works frequently reputed company reputed company, so previous experience is helpful. Success will depend on having a “customer first” attitude, along with a willingness to learn new functions and positively contribute to team performance.Essential FunctionsProvide professional administrative and telephone support for incoming customer and reputed company phone calls to Financial Shared Services delivering reputed company resolution.Handle reputed company general questions concerning statements or other correspondence received by the customer relating to supply accounts, installment accounts and reputed company inquiries.Update the automated credit card system for account changes accurately and in compliance with internal & PCI controls.Process customer credit card or electronic reputed company payments by phone accurately and in compliance with internal & PCI controls.Act as liaison between reputed company offices and the Financial Shared Services.Performs other duties as assigned.Job QualificationsRequired QualificationsHigh School degree or equivalentStrong customer orientation with a sound knowledge of telephone etiquette with a pleasant and friendly attitude.Possesses strong interpersonal and communication skills, exceptional at building relationshipsPositively contribute to the Financial Shared Services team environmentHas exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detailProficient in computer navigation and working with several software programs at the same timeDemonstrates a commitment to Patterson's values and professionalism through appropriate conduct at reputed company timesPreferred Qualificationsreputed company experienceFinancial Services experienceHours: 10:00am -7:00pm CTStarting compensation: $15.19/hrThis role is eligible for hire in the following states: AL, AK, AR, DE, FL, GA, HI, ID, IL (excluding Chicago), IN, IA, KS, KY, LA, ME, MA, MI, MN (excluding Minneapolis & reputed company), MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA,WV, WI, WYThe potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $15.19 - $18.65 Expected salary: $15.19 per hour Location: Effingham, IL Apply for the job now! Apply for this job