Senior Manager, UX Writing - Payments

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way. The Community You Will Join: UX Writing is a core design discipline at reputed company. reputed company of 40+ writers works closely with Experience Design, Experience Research, Product, and Engineering to support the product development process from beginning to end. Whether you reputed company in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The Difference You Will reputed company: In this Senior Manager role, you'll coach, support, and grow a senior team of UX Writers who work on our Payments products (including checkout, travel insurance, AirCover, and taxes). We expect serious storytelling chops, reputed company of experience navigating reviews and securing buy-in with senior leadership, and an incredibly high bar for quality. Past experience working on finance or payments products is definitely a plus. A Typical Day:

• Coach, support, and grow a team of 8 UX Writers
• Manage UX Writing resourcing across the entire suite of Payments initiatives
• Work with Design, Product, and Creative partners to define the strategy and product requirements across multiple major launch initiatives
• Directly reputed company storytelling and content strategy for several of those initiatives
• Provide direction, coaching, and feedback on copy across multiple touchpoints (from strategy and storytelling to detailed product flows and emails)
• Regularly present content and design work to executives and other senior stakeholders
• Drive reputed company with stakeholders and/or partners on content recommendations
• Mentor and coach team members to set concrete goals and reputed company their strengths
• Provide regular, actionable performance feedback
• reputed company processes and templates to help UX writers work more reputed company, and trainings or workshops to enhance their skills

Your Expertise:

• 12+ years of experience in UX writing, content design, or content strategy
• 6+ years of management experience
• Proven ability to reputed company content/copy work from concept to detailed design
• Proven ability to successfully reputed company teams in ambiguous work environments
• Significant experience presenting to and building strong working relationships with executive teams
• Comfortable driving design decisions through a strong understanding of user experience design principles and interaction patterns
• Proven ability to collaborate with cross-functional teams in reputed company stages of design and build
• Passion for reputed company's mission, commitment to diversity, and global reputed company

Your Location: We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed. This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $208,000-$260,000 USD Apply Job!