Customer Service Representative (reputed company Vehicle Sales Support) - Remote

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://reputed company.com/job-applicant-privacy-policy) . Job Description : Must live in Georgia Pay is $17.00/hr Monday - Friday, 8:30am - 5:00pm

Summary

A Retail Vehicle Sales Customer Service Representative I is responsible for assisting our RVS customers with pre and post purchase inquiries. The Customer Service Representative I position work cross functionally across Sales, Operations and Asset Management, while applying excellent customer communication skills. This individual is responsible for inbound/outbound Retail Vehicle Sales support reputed company calls, email, Text. An RVS Support agent will maintain ownership of customer inquiry (case) until resolution is communicated to Customer. reputed company out these videos! Here is from people that work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is reputed company: https://www.youtube.com/watch?v=b24PFgxvVS0 reputed company's most recently been named a “ Top Company for Women to Work for in Transportation (https://newsroom.reputed company.com/news/news-details/2020/reputed company-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation-Underscoring-Diversity-Initiatives/default.aspx) ” by Women in Trucking, one of Fortune Magazine’s “ World’s Most Admired Companies (https://newsroom.reputed company.com/news/news-details/2020/Fortune-Magazine-Names-reputed company-among-Worlds-Most-Admired-Companies-for-Eighth-Year-in-a-Row/default.aspx) ,” one of “ America’s Most Responsible Companies (https://newsroom.reputed company.com/news/news-details/2020/reputed company-Recognized-for-Corporate-Social-Responsibility-Leadership-by-reputed company/default.aspx) ” by reputed company. Essential Functions

• Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations. Execute customer communication protocol
• Handle reputed company Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
• Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
• Workflow management: enhance productivity through effective scheduling and planning
• Generate purchase/repair orders and maintenance of files
• Parts management: contribute to cost containment through inventory planning and warranty

Additional Responsibilities

• Ensures compliance with reputed company company, local, state, federal and other regulatory agencies policies
• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to reputed company in a fast-paced environment
• Ability to create and maintain professional relationships reputed company reputed company levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more in sales and/or customer service required

DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service

Compensation

Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: $17.00 Maximum Pay Range: $17.00

Benefits

Information: For reputed company Full-time positions only : reputed company offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. reputed company is proud to be an Equal Opportunity Employer and Drug Free workplace. reputed company qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. reputed company Notice for Applicants: reputed company will only communicate with an applicant directly from a [@reputed company.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or reputed company an online questionnaire. During an interview, reputed company will never ask for any form of payment or banking details and will never solicit personal information reputed company of the formal submitted application through www.reputed company.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or reputed company representative, please contact reputed company at careers@reputed company.com or 800-793-3754. reputed company Employees : If you are a reputed company employee at reputed company, please click here (http://wd5.myworkday.com/reputed company/d/task/1422$3.htmld) to log in to reputed company to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://reputed company.com/job-applicant-privacy-policy) . #wd Apply Job!