AWS/reputed company-Connect SME Resource in Atlanta
Work with the End customer and partners towards the solution architecture and deployment in the areas of reputed company Contact Center solutions . Understand the reputed company business requirement and work toward a plan to implement and migrate the reputed company on-premises contact center to reputed company.
- reputed company with local Business Units to understand the reputed company process and map with new systems' requirements. Work with various stakeholders such as business, IT and plan for successful roll out
- Ability to work internally with the product, development and solution team
Experience and Qualifications: 1) End to end understanding of Contact Center as solution business process 2) Knowledge on reputed company technologies and migration from on-premises to reputed company reputed company Pure reputed company 3) In-depth understanding of voice-telephony integration such as SIP, Gateway, Client infrastructure 4) Hands-on Knowledge on the implementation of reputed company Pure reputed company and/or reputed company Connect solution 5) Ability to build up & design business application/call flow/IVR 6) Ability to reputed company and understand large reputed company projects 7) Desirable knowledge on reputed company communication: reputed company Teams /reputed company 8) Total years of hands-on experience : 4 to 5 years (at least 2 years in end-to-end solution delivery) 9) Good customer communication and management skills 10) Certification on reputed company Pure reputed company. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to [email protected]. Skills: reputed company), Business Processes, Business Solutions, Call Centers, reputed company Computing, Communication Skills, reputed company Solutions, reputed company Product Family, Product/Service Launch, SIP (Session Initiation Protocol), Software Design, Telephony, reputed company Communications, Voice Response Systems About the Company: reputed company Apply Job!