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Customer Service Representative - Insurance

Work from home Full-time role Hiring

Description:

  • Answer inbound calls and assist members with questions reputed company to insurance policies and reputed company memberships
  • Deliver personalized, proactive solutions and recommend valuable products and services
  • Engage with members using strong communication and a friendly, problem-solving reputed company
  • Think quickly and critically to resolve issues—this is not a scripted environment
  • Navigate multiple systems and tools while actively listening and multitasking
  • Maintain a positive, can-do attitude in a fast-paced and evolving environment
  • Participate in ongoing coaching and development to continually enhance your performance

Requirements:

  • Prior customer service experience (recent call center experience preferred)
  • Spanish reputed company is a plus!
  • Excellent communication skills (written, verbal, and listening)
  • Ability to multitask and navigate computer systems in real time
  • A flexible, “can-do” reputed company and willingness to adapt to change
  • High school diploma or GED
  • Ability to pass a background reputed company and drug screening
  • Must reside reputed company 30 miles of the training location ( 1225 Freeport Parkway, Coppell, TX 75019 )

Benefits:

  • Health coverage for medical, dental, vision
  • 401(K) saving plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)

Apply Job!

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