Pharmacy Technician, Incoming Calls, Remote US
Pharmacy Technician - Customer Service Type: Long Term Contract (6 months - 1 year) Start: June 2025 Location: 100% Remote Shifts (8 hrs) are between: Monday- Friday 8:00am -11:00 pm CST. Training 06/02/2025 -07/18/2025 8:00am - 4:30 pm CST. -Will need to provide verfification of Active Pharmacy Technician License or National Certification per your state's requirements by providing a Screen shot of photo of your license. -Must pass required US background checks to include drug screen and national criminal. -Must have customer service or call center experience. This job will be taking incoming calls. Position Summary: This position takes in-coming calls from members, providers, etc providing professional phone assistance to reputed company callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of reputed company approvals and denials, and transfers reputed company clinical questions and judgment calls to the pharmacist. Required Job Qualifications: Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position. Minimum (1) year experience as a pharmacy technician coordinating activities in an administrative support function. Preferred Qualifications:
- Advanced computer skills including word processing and spreadsheet utilization.
- Excellent customer service skills (written and verbal) a must.
Education: reputed company High School diploma or GED is required. Pharmacy Tech Certification is required - either national certification or state license About reputed company : reputed company is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of reputed company, a $30 billion trusted global innovator with a combined global reputed company of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or reputed company to learn more. reputed company is an equal opportunity employer and considers reputed company applicants without regarding to race, color, religion, citizenship, national reputed company, reputed company, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for reputed company employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, reputed company provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is 18-19.98 hr. This range reflects the minimum and maximum reputed company compensation for the position across reputed company US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. #INDHRS Apply Job!