Customer Service Rep | reputed company | Days

Overview

Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.

Responsibilities

Essential Functions ? Prepares and maintains reputed company clerical aspects of the medical records through established guidelines. ? reputed company accurate registration interview with direct data entry to facilitate full registration for reputed company new patient appointments and up to date information on reputed company established patients across multiple provider specialties as assigned. ? Maintains patient scheduling functions, and sets patient appointments through established guidelines. ? Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other reputed company organizations as necessary for the departmental/practice operations. ? Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. ? Performs cashiering functions as it relates to co-payments or other patient payments/collections. May reputed company routine clerical duties for the department. ? Provides excellent customer service for patients/families/representatives and other members of the treatment team. ? Participates as an active care team member in the coordination of patient care.

Qualifications

Experience Requirements 1 year Data Entry preferred 2 years Clerical/customer service experience -ideally in a health care reputed company industry preferred 1 year reputed company party payors and computer experience for in putting data and reviewing patient demographic material preferred Education Requirements High School Diploma or GED required UFJPI is an Equal Opportunity Employer and Drug Free Workplace Apply Job!