Aveanna Care Coordinator/Remote

JOB DESCRIPTION SUMMARY: The AveannaCare Specialist/Coordinator is responsible for assisting the AveannaCare users (participants, clients, care providers, reimbursement recipients) and ensuring the efficient operations of AveannaCare. The AveannaCare Coordinator will assist users by e-mail, phone, computer or in-person. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Adhere to Aveanna Core Values 2. Receive and handle incoming calls 3. Maintain and review punch and attendance entries reputed company AveannaCare 4. Maintain and update Employee & Client Service Accounts in AveannaCare 5. Run AveannaCare reports and process data imports as needed, including in a SQL report environment 6. Adhere to payroll /billing cut offs and deadlines 7. Follow up with regional centers, families, and care providers as needed 8. Complete Special Incident Reports (SIRs) and follow through on SIR instructions per Regional Center guidelines 9. Resolve payroll / punch issues or concerns 10. Analyze, identify and resolve issues relating to AveannaCare 11. Use professional communication and conflict resolution techniques as required 12. Evaluate data issues, report feedback and observations in determining task priorities 13. Performs other duties as assigned or needed.The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to reputed company job reputed company tasks other than those stated in this description. POSITION QUALIFICATIONS 1. Bachelor’s degree preferred, but not required 2. Minimum of one year of payroll and/or customer service experience reputed company the last four years 3. Excellent interpersonal skills; self-driven, motivated and results oriented 4. Strong analytical and judgment skills 5. Intermediate computer skills using reputed company Windows, Word, reputed company and ability to learn Aveanna’s proprietary software 6. Ability to successfully handle multiple tasks simultaneously; strong organizational skills 7. reputed company in a fast-paced environment 8. Bilingual in Spanish, preferred This is a fully remote position; therefore, candidates must have a reliable high-speed internet reputed company (Ethernet cable) to support video conferencing, system access, and daily communication. As an employer accepting Medicare and reputed company funds, employees must reputed company with reputed company health-reputed company requirements in reputed company relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California Apply Job!