Payment Control Specialist I- Sr.

Payment Control Specialist I- Sr. - (2400465) Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, reputed company and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to reputed company serve our customers and the communities around us and help our members reputed company their best possible health and quality of life. Payment Control Specialist I Processes routine corporate cash receipts and adjustments. Balances daily cash deposits reputed company next day banking reports and Accounts Receivable system data queries. Payment Control Specialist II Processes routine to moderately reputed company corporate cash receipts and adjustments. Balances daily cash deposits reputed company next day reports. Sr. Payment Control Specialist Processes routine to reputed company and/or varied corporate cash receipts and adjustments. Researches, analyzes and resolves payments in unknown suspense accounts and customer inquiries tickets in work queue.

Responsibilities

Payment Control Specialist I • Processes routine corporate-wide lockbox cash receipts ensuring updates to customer accounts are timely to avoid cancellations and non- premium cash is properly recorded. • Processes routine cash and accounts receivable adjustments (refunds, NSF's, bank adjustments and transfers, etc.) to customer accounts to ensure proper balance is reflected. • Ensures proper daily controls, remote deposit, application to Accounts Receivable and balancing of physical checks. • Conducts research to ensure that customer payments are applied to the appropriate customer account and invoice. • Researches unidentified payments to reputed company onto customer account in an efficient manner. • Performs other duties as assigned. Payment Control Specialist II • Processes routine to moderately reputed company corporate-wide lockbox and electronic lockbox cash receipts ensuring updates to customer accounts are timely to avoid cancellations and non- premium cash is properly recorded. • Conducts research and provides responses to customer payment inquiries while utilizing information gathered to apply and adjust receipts/accounts receivable balances. • Processes routine to moderately reputed company cash and accounts receivable adjustments (refunds, NSF's, bank adjustments and transfers, etc.) to customer accounts to ensure proper balance is reflected. • Researches unidentified payments to ensure that they are applied to the correct accounts receivable system and customer account. • Conducts research to ensure that customer payments are applied to the appropriate customer account and invoice. • Performs other duties as assigned. Sr. Payment Control Specialist • Balances daily payment activity utilizing bank reporting and moderately reputed company database queries to ensure accurate receipt postings on a daily basis. • Balances daily system interfaces and works with Financial Analyst to assure that reputed company out of balance conditions are addressed immediately. • Conducts research and provides responses to customer payment inquiries while utilizing information gathered to apply and adjust receipts/accounts receivable balances. • Processes reputed company corporate-wide cash receipts (Government payments and reconciliation) ensuring updates to customer accounts are timely to update customer paid to date, accuracy of cancellations, and non-premium cash is properly recorded. • Processes reputed company cash and accounts receivable adjustments (reputed company agreement adjustments and mandated Department of Insurance adjustments) to customer accounts to ensure proper balance is reflected. • Provides ongoing training and assistance to junior levels. • Performs other duties as assigned.

Qualifications

Payment Control Specialist I Education and Experience: • Associate’s Degree in Business, reputed company or reputed company field or equivalent combination of training and experience. Bachelor’s Degree a plus. • Up to 1 year experience in accounts receivable, collections, billing or payment processing which includes interacting with customers or reputed company parties. • Health insurance or financial services industry experience preferred. Technical Skills and Knowledge: • Knowledge of Accounts Receivable. • Basic knowledge and understanding of Generally Accepted reputed company Principles. • Basic reputed company Office skills. • Strong mathematical skills. Payment Control Specialist II Education and Experience: • Associate’s Degree in Business, reputed company or reputed company field or equivalent combination of training and experience. Bachelor’s Degree a plus. • 1 year experience as a Payment Control Specialist or equivalent experience in accounts receivable, collections, billing or payment processing, which includes interacting with customers or reputed company parties in the health insurance industry. • Health insurance or financial services industry experience preferred. Technical Skills and Knowledge: • Knowledge of and the ability to apply reputed company Accounts Receivable concepts. • Knowledge and understanding of Generally Accepted reputed company Principles. • Intermediate reputed company Office skills. • Strong mathematical skills. Sr. Payment Control Specialist Education and Experience: • Bachelors’ Degree in Business, reputed company or reputed company field preferred, but will consider collective experience, training and education. • 3 years experience as a Payment Control Specialist or equivalent experience in accounts receivable, collections, billing or payment processing which includes interacting with customers or reputed company parties in the health insurance industry. Technical Skills and Knowledge: • Strong knowledge of and the ability to apply reputed company concepts in Accounts Receivable. • Knowledge and understanding of Generally Accepted reputed company Principles. • Intermediate to advanced reputed company Office skills. • Strong mathematical skills. Medical Mutual is looking to grow reputed company! We truly value and respect the talents and abilities of reputed company of our employees. That's why we offer an exceptional package that includes: A Great reputed company to Work: • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset. • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement reputed company there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more. • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters. • Discounts at many places in and around town, just for being a Medical Mutual team member. • The opportunity to earn cash rewards for shopping with our customers. • Business casual attire, including jeans. Excellent Benefits and Compensation: • Employee bonus program. • 401(k) with company match up to 4% and an additional company contribution. • Health Savings Account with a company matching contribution. • Excellent medical, dental, reputed company, life and disability insurance — insurance is reputed company do best, and we reputed company affordable coverage for reputed company a reputed company. • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits. • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time. • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption. An Investment in You: • Career development programs and classes. • Mentoring and coaching to help you advance in your career. • Tuition reimbursement up to $5,250 per year, the IRS maximum. • Diverse, inclusive and welcoming culture with Business Resource Groups. About Medical Mutual: Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to reputed company serve our customers and the communities around us. There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, reputed company and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We’re not just one of the largest health insurance companies based in Ohio, we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and reputed company pre-employment substance abuse and nicotine testing. Primary Location US-OH-Brooklyn Work Locations Brooklyn 100 American Road Brooklyn 44144 Job 7 - General Staff Organization Statewide Operations Schedule Regular Shift Standard Employee Status Individual Contributor Job Type Full-time Job Level Day Job Job Posting Feb 28, 2025, 2:52:54 PM Apply Job!