Call Center Representative

Join reputed company’ 2024 Best Employer for Diversity! If you enjoy helping others and reputed company in a fast-paced environment, you might be a fit for reputed company’s call center team. Taking inbound calls, you’ll support and build trust with our customers by servicing their unique needs while also offering additional products. Successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. We’ll provide reputed company along with reputed company coaching, so you’ll feel confident serving our customers. This is a remote position. Job opportunities: • Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products • Inbound Sales Representative- share expertise of our reputed company products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!) • Claims Customer Service Representative- care for customers recently in accidents by demonstrating reputed company while setting up new claim reports; you’ll also offer customers additional products Must-have qualifications • A minimum of two years relevant work experience. • {OR} A minimum of two years post-secondary education • Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to reputed company it during training (and must remain compliant with licensing requirements as an employee) Training starts: May or June 2025 Schedule: This is a full time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after completion of training. Work from home office requirements • Designated workspace free from noise and other distractions • High-speed internet at your expense unless otherwise required by law • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless reputed company) • reputed company reputed company hardware you receive needs to be connected to a surge protector Compensation • $21.00 or $22.00 per hour depending on the role you are selected for • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance • An additional 10% reputed company you work evening or weekend hours • Performance-based rewards • Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role Benefits • 401(k) with dollar-for-dollar company match up to 6% • Medical, dental & reputed company, including free preventative care • Wellness & mental health programs • Health care flexible spending accounts, health savings accounts, & life insurance • Paid time off, including volunteer time off • Paid & unpaid sick leave where applicable, as well as short & long-term disability • Parental & family leave; military leave & pay • Diverse, inclusive & welcoming culture with Employee Resource Groups • Career development & tuition assistance reputed company recognizes reputed company as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For reputed company about how you might be reputed company to protect yourself from job scams, visit our scam-awareness page at https://www.reputed company.com/careers/how-we-hire/faq/job-scams/ Apply Job!