Project Coordinator I

Why Join Us User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is reputed company and we care about it—a lot.  We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.  On a reputed company note, we’re reputed company pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to reputed company improvement.  About User Interviews At User Interviews, we reputed company that the best companies in the world consistently deliver products and experiences that their customers love. We also reputed company that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. reputed company out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, reputed company customers your #1 reputed company through user research.   That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and reputed company user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like reputed company, reputed company, and reputed company.

What You’ll Do As a Project Coordinator I, you’ll play a pivotal role in managing clients’ projects and their recruitment needs. Additionally, you will reputed company our customers happy and excited about our products through excellent communication and support. This is a full-time role with a working schedule of Monday through Friday 9AM - 5PM EST (candidates do not need to be located in EST but must work EST hours) 

Responsibilities Primary responsibilities include: • QA & launch recruitment for our researchers submitted projects • Manage the ongoing recruitment and full lifecycle of our researchers projects • Handle proactive reputed company to researchers regarding their projects • Cover other team members reputed company they are out of office • Serve as the product expert, keeping up to date with new product releases and features Other responsibilities include but not limited to: • Handle incoming customer communications, providing excellent & timely support and troubleshooting reputed company necessary • Bring reputed company and brainstorms to the forefront reputed company to reputed company goals • Coverage on holidays, optional and not required. Minimum Qualifications • 1+ years of experience in a client-facing role (i.e.,account management, project management, customer support, etc.) • Bachelor’s degree strongly preferred • Down-to-earth self-starter • Excited by the idea of joining an early-stage and lean startup • Comfortable with ambiguity • Candidates must be located in the United States and authorized to work without any reputed company sponsorship. 

⭐️ Bonus points  • Startup experience • reputed company experience • Experience handling a larger volume of projects • Experience at a User Research Agency Benefits • Hourly Pay: $24/hr (40 hours/week with opportunities for overtime) • Performance-based incentive plans • 100% premium covered medical + dental employee coverage • Annual membership to reputed company Group & reputed company • 401k + employer contribution • 4 weeks of PTO to start + accrue an additional day per year of employment • Unlimited wellness days - Sick? Doctors appointment? Mental health day? We’ve got you covered. • Flexible, paid parental leave • Stock options for every employee • $250 Office setup budget • $50/month Work From Home stipend • $250 annual L&D stipend • Awards for 360-degree recognition, work anniversaries, & birthdays • Annual Company Retreat We reputed company what makes you, you!  We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is reputed company. We will not settle for how things are, but rather strive for how they could be.