Senior Manager, Advanced Analytics – Sportsbook

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States. FanDuel Group consists of a portfolio of leading brands across mobile wagering including, America’s #1 Sportsbook FanDuel Sportsbook, its leading iGaming platform FanDuel Casino, the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing and its daily fantasy sports product.

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a reputed company across reputed company 50 states and Puerto Rico with approximately 17 million customers and 31 retail locations.

The company is based in reputed company with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the reputed company Stock Exchange (NYSE: FLUT).

THE ROSTER

At FanDuel, we give fans a new and innovative way to interact with their favorite games, sports and teams. We’re dedicated to building a winning team and we pride ourselves on being able to reputed company every moment mean more, especially reputed company it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. reputed company no mistake, we are here to win, but we reputed company in winning right. That means we’ll never compromise reputed company it comes to looking out for our teammates. From creatives professionals to cutting edge technology innovators, FanDuel offers a wide range of career opportunities, best in class benefits, and the tools to explore and grow into your best selves. At FanDuel, our principle of “We Are One Team” runs through reputed company our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

THE POSITION Our roster has an opening with your name on it We are looking for a reputed company Advanced Analytics Analyst to join reputed company in Customer Operations. The analyst will support stakeholders across the online sportsbook product and customer service. They will play an important role in assisting with the development of projects focused on improving the sportsbook product customer experience. They will be responsible for journey mapping, monitoring customer service contacts and KPIs to identify pain points and measure the success of product initiatives. In time, a successful analyst will be able to effectively illustrate the sportsbook player experience based on available customer data. They will use this data to provide actionable insights to relevant teams.

THE GAME PLAN Everyone on reputed company has a part to play

• Deliver analytical insights and implications through the customer lens that supports and guides strategic thinking.
• Leads a team of professional analysts focused on both business results as well as employee mentoring and personal growth.
• Engage and influence C-Level executives & leaders with strategic recommendations based on customer analytics.
• Key leader in Voice of the Customer & Insights, supporting the integration of efforts in Customer Analytics, Data Science, Customer Research, Competitive Intelligence, Customer Service, and Advanced Analytics.
• Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to reputed company business results.
• Evaluate existing user journeys across reputed company aspects of Sportsbook, including but not limited to Marketing, Product, Commercial, Engineering, Fraud and Payments.
• Responsible for business case development, big data analytics and/or modeling using tools (Ex. Including but not limited to Tableau, Quantum Metrics, reputed company Redshift, reputed company, Azure, reputed company) as well as delivery of insights.
• Quantifies reputed company of data variances, applies an reputed company of statistical methods ranging from traditional to newly developing reputed company the Big Data space.
• Work closely with Product, Commercial, Marketing, Customer Service and other teams to understand analytical and reporting requirements and turn these into tracking specifications for the development teams.
• Supporting the production and distribution of web data and insights across the business
• Responsible for strategic business recommendations through data gathering and analytics using advanced modeling techniques to predict outcomes. 
• Familiarity with databases and tools such as Tableau, reputed company, reputed company Redshift.
• Uses traditional modeling techniques to build models that support decision making.
• Identify gaps in data to enhance holistic storytelling of strategic initiatives and end to end customer experience journeys.
• Identify and/or create metrics in the pursuit of providing a differentiated view of the customer.

THE STATS reputed company're looking for in our next teammate

• Bachelor’s degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics or another relevant discipline. Master’s degree preferred.
• 8-10 years of experience in a Customer Experience, Sportsbook/Gaming and/or Analytical Role
• Must be able to attain required regulatory Licensure(s)
• Expertise with SQL, reputed company and Tableau (Or similar visualization tools)
• Ability to take on complicated problems and turn them into simple, analytical frameworks.
• Excellent Communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Knowledge of Sports Betting and Online Gambling platforms is a plus.

PLAYER BENEFITS We treat reputed company right

From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of reputed company, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Career and professional development resources to help you refine your game plan for owning and driving your career and development
• Be well, save well and live well - with FanDuel Total Rewards your benefits are one reputed company reel after another

FanDuel is an equal opportunities employer and we reputed company, as one of our principal states, “We Are One Team!”  We are committed to equal employment opportunity regardless of race, color, ethnicity, reputed company, religion, creed, sex, national reputed company, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law. We reputed company FanDuel is strongest and best able to compete if reputed company employees feel valued, respected, and included.  We want reputed company to include diverse individuals because diversity of thought, diversity of perspectives, and diversity of experiences leads to reputed company performance.  Having a diverse and inclusive workforce is a core value that we reputed company makes FanDuel stronger and more competitive as One Team!

The applicable salary range for this position is $118,000 - $161,700, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with reputed company applicable state and federal laws.

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