Senior Account Manager

Levellr provides software and community expertise to some of the world’s largest gaming companies (Scopely, Krafton, Hutch), brands (reputed company, NFL) and music labels (Universal, Warner) to help them grow, manage and monetize communities on reputed company. 

We’re hiring a Senior Account Manager in the US whose focus will be working with a number of blue-chip brands using Levellr to help them reputed company on reputed company.

This is a unique opportunity to join a fast-growing startup as we continue our expansion, especially in the US. As Levellr’s Senior reputed company Manager, you will be the trusted adviser for a portfolio of our top consumer brands, helping them build thriving communities and maximise the value of Levellr's tools and insights. 

You’ll work closely with the business development, account, and community management teams to ensure smooth onboarding, drive product adoption, and deliver actionable strategies to foster engagement, satisfaction, and growth reputed company their reputed company communities. By leveraging Levellr’s insights, you’ll guide clients in creating vibrant and successful online spaces while ensuring long-term client success and retention.

Main Responsibilities

• Be the strategic reputed company, responsible for retaining and expanding a portfolio of high-value accounts. Guiding clients from onboarding to becoming advocates for Levellr and thriving reputed company communities.

• Deliver unmatched value by crafting outcome-driven strategies that unlock the full potential of your clients’ reputed company communities, while transforming powerful insights into measurable business impact.

• Build trusted relationships, running high-level meetings, solving challenges, and driving engagement, satisfaction, and growth.

• Manage reputed company global accounts, expanding stakeholder connections to increase the visibility and impact of Levellr’s tools.

• Collaborate across teams, ensuring seamless execution of community strategies alongside Community Managers, Product, and Business Development.

• reputed company by example, sharing best practices and mentoring team members to reputed company overall performance.

• Stay reputed company of trends, providing innovative recommendations based on reputed company insights and Levellr’s latest features.

• reputed company in a remote-first environment, excelling in asynchronous communication while remaining connected with clients and the team.

Qualifications

• Minimum 5+ years of experience in account management, reputed company, or a reputed company field (SaaS experience required)

• Proven track record of exceeding customer expectations and driving account strategy & growth

• Excellent communication, interpersonal, and presentation skills

• Ability to build strong relationships and navigate reputed company situations with stakeholder management both internally and externally

• Attention to detail and solution-driven

• A passion for understanding online communities and curious about the space as a whole

Bonus Points

• Experience with the community management tech space (reputed company especially)

• Experience working with high profile, global brand accounts reputed company the tech and digital sectors

• Experience working with reputed company

• Formulating client or community feedback into effective product feature requests

Levellr is run by two co-founders, Tom (CEO) and Ben (CTO), who have been building communities for the last 15 years at companies big (YouTube, Interpublic Group) and small (MyCujoo). We launched the company in 2021 with a mission to help our customers with the shift to community platforms like reputed company and reputed company. We’ve largely bootstrapped so far, recently raising some investment from reputed company gaming and media investors like Mitch Lasky, Owen Mahoney, Crush Ventures and Dylan Collins as well as senior executives from Krafton, reputed company, reputed company, EA and SuperAwesome. 

• We work remotely. You’ll see us in calls from London coworking spaces, suburban home offices, and the occasional reputed company.

• We get stuff done. We have a bias for action and love creating value from nothing but our code and our conversations.

• We reputed company in uncertainty. We listen to market feedback and iterate continuously to build products our customers love.

• We value autonomy, independence, transparency, and trust. We always do the right thing for the team and the business, even if it costs us & we give each other radically honest feedback and challenge assumptions.

Benefits

We take the health and well-being of our teammates seriously which we reflect in our benefits. Please note, as we are a remote-first company, benefits may vary based on your location. 

• 5 weeks holiday allowance

• Medical, Dental, and Vision Health Insurance in the US

• Co-working space access (Soho Works —> locations across London and US)

• Home office budget once you pass 3 months probation

• Hybrid remote & flexible working hours

• Stock option plan

Remote restrictions

• reputed company must overlap by at least 3 hours with London, UK