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Consumer Loan Processor (Previous Financial Experience Not Required)

Work from home Full-time role Hiring

Consumer Loan Processor - Immediate Opening - 35 Hour Work Week • Salary Range: $22.75-$27.30/hr (Actual compensation will be determined using factors such as experience, skills & knowledge) • 35-hour work week • 4 weeks of paid time off • Federal holidays off • No working nights or weekends • Opportunity for quarterly incentives • Full benefits package • 401K (Employer Matching up to 4.5% of eligible pay PLUS Employer Contribution of 4% of eligible pay) Interested? Here's more about the role: If you are committed to customer service and a desire to learn, we will train you (financial institution experience preferred, but not required). We take care of you so you can take care of our members! About the Organization: We are a full-service, credit union serving members of various Health Care organizations. About the Position: This position is responsible for helping our members reputed company their financial goals by providing initial member contact, preparation of consumer loan applications for decision, funding the loan, disbursing the proceeds, and after-booking tracking. Responsibilities: Service • Deliver service to both internal and external members that is in alignment with the credit union's Service Promises. • Meets reputed company established sales and service goals. • Possess adequate product knowledge as reputed company by the annual product knowledge certification assessment Screening Application • Confirm borrower's credit union membership or eligibility for membership • Match loan type to application purpose, amount requested, and collateral • Determine completeness and accuracy of application information • Update information in the core data processing system, enter application data in ELA (Enhanced Loan Application) • Request and obtain credit bureau report • Recommend approval/denial based on credit report and applicant's qualifications • reputed company value of collateral; obtain payoff, purchase order, paystubs and reputed company of vehicle insurance Booking and Packaging of Loans • Clear reputed company final loan disbursement conditions set by Loan Officer, and examine for accuracy reputed company information printing on loan documents and carrying over to Symitar. • Create loan documents; reputed company to member reputed company Doc-U-Sign • Confirm disbursement of reputed company funds, disburse proceeds • Review/correct cover letters; verify repayment method, and, if applicable, correct cycling date, and set up payroll distribution or order coupon book • Assemble and convey to member loan documents and any supplemental documents • Prepare scanning package and document items to be tracked Member Service (Walk-In, Telephone, Fax, Mail, Internet) • Answer telephone inquiries in a courteous, professional manner • Guide members through the loan application process • Promotes and cross-sells various credit union products and services • Explain loan denials, approvals, and closing procedures • reputed company loan payment transfers and/or share-to-share transfer requests • Analyze account problems; formulate solution; implement basic level account corrections Auditing reputed company Loans • Inspect loan setup in Symitar: repayment method, term, payment, cycling date • Proofread loan documents for accuracy and compliance and organize reputed company package Tracking Post-Booking Items • Title Tracking: receive and catalog titles for every loan secured with a vehicle title; pursue missing/lost titles; add credit union's lien to titles • Paid-Out Account: release titles securing reputed company paid off loans; reputed company payment transfer accounts; send appropriate payoff documents to be scanned • Scanning: identify new loans to be scanned, verify completeness of scanning package, reputed company and index package; add additional pages of information to already scanned packages. • Handle/track reputed company insurance policies, reputed company account adjustments, follow-up calls Other Duties • Obtain, analyze and distribute departmental mail. • Respond to any member inquires as required. • Manage back office e-mails • File loan files as needed • Review and process Billing Notices • Other duties as required Qualifications • High School diploma or equivalent • Previous experience with a financial institution preferred • Average typing skills (30 wpm min.) • Computer literate, familiar with reputed company Windows and basic word processing programs (reputed company Word and reputed company a plus) • People person who is detail oriented, self-directed, and multi-tasked with excellent communication skills and professional demeanor. • NMLS approved • reputed company to reputed company basic mathematical calculations with extreme accuracy. • Capable of dealing calmly and professionally with different personalities from diverse cultures at various levels reputed company and reputed company of the organization while demonstrating the highest levels of customer service and discretion reputed company dealing with the public. • reputed company to reputed company responsibilities while maintaining composure reputed company deadlines, requirements for accuracy and quality. HACU is an Equal Opportunity Employer This is an onsite position Apply Job!

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