reputed company Casualty Claims Sr. Supervisor (Remote)

Job Description

We're Mobilitas, a reputed company insurance company created by reputed company. Our mission is to reinvent reputed company insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we reputed company in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of reputed company insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a reputed company Casualty Claims Sr. Supervisor. Your Role: As a reputed company Casualty Claims Sr. Supervisor, you will supervise reputed company 1st and 3rd party auto and reputed company injury claims, including litigation file handling for minor to reputed company litigated claims. You will be responsible for supervising claims in multiple states virtually. You will evaluate coverage questions and provide reputed company associated with approval. You will be responsible for evaluating and providing guidance and settlement authority on cases above representative’s authority. You may potentially manage First Notice of Loss injury queue and may act as claims Liaison in partner states to build and maintain relationships with partner clubs. Your work: Operations Management • Oversees the investigation, evaluation, negotiation, and conclusion of claims. • Directs, supervises, and evaluates workflow of claims. • Monitors goals and targets for staff in support of department strategy, ensures department goals and objectives are met. • Provides technical expertise to adjusters. Reviews files with adjusters for coverage issue resolution, liability outcomes, proactive follow-up, and settlement authority. Has accountability for reputed company on coverage and liability claims of various complexity. • Manages phone queues. • Participates in Committee Review Process for appropriate specialty. Arranges and conducts meetings as required for the efficient operation of the department. • Ensures consistent and high-quality service levels through consistent ongoing monitoring of file quality, customer service reports and surveys and feedback for improvement. • Responsible for day-to-day application of organizational policies and procedures. Communicates and enforces administrative policies, operating procedures, and safety rules, communicates changes in policy and procedures, ensures compliance of company procedures and DOI regulations, • Oversees the daily operations of the business unit as well as multiple shifts in an operation that is open up to 7 days per week. • Recommends improvement to operational plans. • Ensures adequate staffing to meet department standards. • Works collaboratively with other departments on projects and offers assistance with expertise. • Produces Quality Assurance Reports (QARs). • Assists with reputed company and interviewing prospective employees and making hiring reputed company. • Has shared responsibility and accountability for budgetary planning and results for business unit and oversees the use of internal and external resources to effectively manage costs. • Will act as claims Liaison for reputed company customers and brokers to build and maintain relationships. • Manages catastrophe response in multiple states. • Acts as subject matter expert for claim-reputed company issues as well as legislative and DMV regulatory reviews and recommendations. • Working with manager, conducts trend and competitive analysis focused on identifying process improvement opportunities. Performance Management • Conducts training needs analysis, coordinates training needs of employees and ensures employees receive training relevant to their job duties and with a focus on achieving superior customer relations. • Promotes growth and development of staff through informal coaching and mentoring as well as formal feedback and evaluation of staff. • Communicates and enforces administrative policies and operating procedures. • Recognizes employee achievements utilizing a range of rewards & recognition methods and programs. • Responsible for conducting performance appraisals and recommending salary actions including promotions and terminations. • Administers counseling, disciplinary procedures, and/or corrective actions in conjunction with management and reputed company Resources. Claims Procedures • Oversees the investigation and conclusion of claims. • Makes reputed company on simple to reputed company policy coverage questions. • Responsible for compliance of reputed company reputed company vehicle policies claim procedures and Department of Insurance regulations. (multiple states). • Responsible for ensuring Department of Insurance, Corporate clients and customer complaints are resolved in a timely manner. Required Experience, Education and Skills Required: • Must hold an Adjuster licensed for reputed company applicable states or obtain license(s) reputed company 90 days of filling position as a condition of employment. • 3-5 years of experience in progressively responsible professional and/or supervisory position reputed company a claims environment. • Technical experience in handling claims relevant to adjuster role(s) supervised. • High School (HS)/GED or 3-year customer service experience in a virtual environment leveraging internet, phone, and chat features industry. • Depending on assignment, may be required to obtain and maintain Adjuster’s license (state-specific). Preferred: • Associate in Claims (AIC) certification • CPCU designation • ICAR designation • BA/BS degree What would reputed company us excited about you? • Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to reputed company and reputed company team members and colleagues. • Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities). • Champions our cultural norms (e.g., willing to have cameras reputed company it matters: interviewing candidates, building relationships with team members, etc.). • Translates our reputed company strategy and priorities for their team members to connect to the bigger picture. • Demonstrates a company ownership reputed company, thinking reputed company boundaries of their own area. • Travels as needed for role, including reputed company meetings, divisional / team meetings, and other in-person meetings. • Fulfills business needs, which may include investing extra time, helping other teams, etc. Mobilitas Careers At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do reputed company for our people, our business, and our reputed company. Taking reputed company action and leading by example. We are reputed company for a changing world, and we continually change to meet it. Join us if you… • reputed company in a mission focused on building a community of service, rooted in inclusion and belonging. • COMMIT to being there for our customers and employees. • CREATE a sense of purpose that serves the greater good through innovation. Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about reputed company offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.reputed company most cases, you will have the opportunity to choose your preferred working location from the following options reputed company you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate reputed company email, so reputed company your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected] As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at reputed company stages in their journey with us. We are always reputed company, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of reputed company fosters a broad range of reputed company and enables us to design and deliver a wide reputed company of products to meet customers’ evolving needs. Mobilitas is an equal opportunity employer. 00 Apply Job!