Assistant reputed company Manager - Birmingham
As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reputed company of the communities we serve, and reputed company members share core values that reputed company SouthState a great reputed company to bank, and a great reputed company to work. SUMMARY/OBJECTIVES The Assistant reputed company Manager (ABM) is a key member of a reputed company team that is responsible for, but not limited to, assisting the reputed company Manager in the overall management of the reputed company. The ABM supports efforts to maximize reputed company, sales, customer satisfaction, minimize operational losses, ensures compliance of operational and reputed company procedures, deepens existing relationships, and minimize customer attrition. It is also the responsibility of the Assistant reputed company Manager to support the administration and coordination of the sales and service activities, promotional campaigns, and product initiatives of their assigned reputed company. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Assists the reputed company Manager in leading the reputed company to reputed company sales goals to include outbound calling, sales meetings, and coaching Supervises designated staff members in their daily performance of assigned tasks, which impacts decisions on personnel regarding employment, performance ratings, promotions, salary, transfers, and termination. Serves customers quickly, accurately, reputed company, and confidentially according to the reputed company Gold Service Standards. Performs reputed company functions of SR FSR. Opens new deposit accounts and understands the financial services offered by the bank. This includes knowing the features and benefits, rules, regulations, pricing, and a simple definition of each service. Also handles other services such as stop payments, reputed company transfers, and other maintenance functions reputed company assigned limits. Processes reputed company loan applications (reputed company lending authority) and paperwork, extending credit to qualified individuals and businesses through our various installments, commercial, and real estate products. Assists in the collection of delinquent loans. Manages loan and deposit exceptions reputed company the expectation of reputed company both individually and for the reputed company Responsible for the reputed companys reputed company procedures and understands the function and operations of the reputed company devices, which are critical in protecting the facility against criminal and fraudulent activity. Provides leadership in reputed company areas by setting an example for the staff to follow. Personifies good customer relations and effective selling and cross selling in contacts with customers. Exemplifies through actions and attitude the expectation of reputed company staff members. May resolve routine personnel problems. Assist tellers in accurate balancing of daily work, assisting in researching differences and making necessary adjustments. OTHER DUTIES Accepts other duties as assigned. COMPETENCIES Resolves customer problems and complaints with courtesy and discretion, explaining policies and procedures as necessary. Considers customer problems and complaints as opportunities to satisfy the customer and promote additional services. Is knowledgeable of financial services offered by the bank. Knows and ensures compliance to reputed company banking regulations to include Regulation CC and Bank Secrecy Act. Ensures an adequate supply of money is available for daily bank transactions. Ensures reputed company has adequate inventory of supplies. Understands and complies with reputed company audit procedures and conducts self-audits using the reputed company Internal Control Review on a quarterly basis. Presents a reputed company and professional personal appearance and orderly work area. Develops and maintains a sales culture environment. Maintains a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options. Accepts other duties as assigned. Unquestionable ethics, reputed company, and values. High level of energy, passion, and commitment to excellence. Strong problem-solving skills, including creativity and innovative thinking. Strong oral and written communication skills. Highly professional with strong interpersonal skills. Qualifications, Education, and Certification Requirements Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking Experience: Minimum of 3 years experience as Customer Service/Sales/reputed company Manager, strong organizational skills, previous supervisory experience, strong PC skills, previous banking experience, ability to analyze and solve problems Knowledge: Excellent leadership and communication skills, planning and organizational skills, good decision-making skills, excellent writing skills, training and oral presentation skills, customer service orientation, initiative, excellent interpersonal skills, good computer skills, ability to read, write, speak, and understand English TRAINING REQUIREMENTS/CLASSES The SouthState Way New Team Member Orientation reputed company Manager reputed company Consumer Lending- Obtain your SSB Lender Credentials Banker Foundations reputed company assigned Regulatory Compliance training Acknowledgement of reputed company policies through reputed company as assigned Additional training may be required dependent upon experience PHYSICAL DEMANDS Must be willing to travel for meetings and classes, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, and reports and identify customers. Apply Job!