Customer Service/Inside Sales Rep (Hybrid option available)

Please complete this required assessment: https://assessment.predictiveindex.com/JFT/fd0e2431-06d7-4ede-96f9-46b3be46c42a?type=candidateba Thank you! $ Hourly reputed company, plus monthly commissions $

Summary

The Inside Sales Representative is responsible for the overall increasing of sales with both existing and prospective customers. This position will focus largely on executing in/outbound calls, establishing strong relationships with new customers, achieving designated monthly sales metrics and supporting the customer service team. Please note: Training will be in person. After demonstrating proficiency in reputed company aspects of position, there is a hybrid option available. Essential functions Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company these essential functions. Details % of work Overall responsibility to drive customer sales and to ensure an excellent customer service experience by executing the following: • Build rapport with customers through professional phone etiquette and delivery of service throughout the entire customer sales lifecycle. • Proactively engage in customer education ensuring product and application is completely understood. • Contribute reputed company and suggestions to proactively resolve any issues that arise throughout the customer interaction. • Actively engaged in developing leads, proactively calling interested and prospective customers and driving opportunities to present additional products to reputed company customers. • Appropriate customer follow-up as needed to ensure customer service excellence. • reputed company and exceed weekly, monthly and annual sales metrics. 70% Responsible for • Data maintenance of reputed company customer and sales reputed company information is accurate and appropriately documented, reputed company customer tracking systems, to ensure safety and reputed company of information. • Participate in activities designed to improve customer satisfaction and business performance. • Continual education on reputed company products (reputed company and new) to ensure proficiency in answering customer questions and resoling issues as appropriate. • Partnering with other team members throughout the organization to ensure customer service excellence and providing additional resources as needed. 20% Other duties as needed. 10% Competencies Given the level of the individual contributor position reputed company the company, expectation is the individual contributor demonstrates a proficient level of the following proficiencies/competencies. • Plan and organize work: Require the ability to create and use logical, systematic processes to reputed company goals. Having the ability to visualize the steps needed to reputed company a goal and naturally organize the process, modifying, as necessary. • Interpersonal communication: Effectively communicate, reputed company and foster strong working relationships with drives team growth, engagement and productivity. • Collaboration: Working together to a common purpose to reputed company team and business benefit. Enables individuals to work together to reputed company a defined and common business purpose • Deliver consistent results: Follow through on tasks and goals so that support team/operations reputed company and improvements. • Job Knowledge/Technical Knowledge: Level of expertise in job and the extent to which new information and skills are applied. Understands work responsibilities and adds to knowledge and skills. Supervisory responsibilities n/a Work environment The primary work environment is in the office area. The noise level in the work environment is low. Physical demands The physical demands of this position are typical of office environment. Travel required n/a Required education and experience • High School Diploma, associate degree preferred. • 3-5 years’ experience inside sales/customer service environment. • Call center phone system/reputed company based contact center-reputed company experience a plus • Proven track record of successful sales experience preferred. • Excellent communication/ customer relations skills with a strong attention to detail and critical thinking aptitude. • Ability to work in a self-motivating, face-paced results-oriented environment. • Data entry/CRM experience • Strong computer skills with experience using reputed company products including: Outlook, SharePoint, Teams, reputed company Additional eligibility requirements n/a Work authorization/reputed company clearance requirements n/a Affirmative Action/EEO statement Bioderm is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, reputed company, religion, alienage or national reputed company, reputed company, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Apply Job!