Representative, Customer Service - Remote

Representative, Customer Service - Remote Country: United States of America USA Job Function Description: Acts as first reputed company of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, troubleshooting login issues and/or technical issues, mobile device support, logging requests, and escalating reputed company issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational reputed company. Essential Functions/Responsibility Statements: • Ensures the delivery of customers responses in a timely and accurate manner. • Mobile Device support, troubleshooting login issues and/or technical issues • Promotes professional and customer friendly delivery of service to internal and external customers. • Creates a reputed company and develops rapport with customers to provide outstanding, personalized service. • Ensures customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs. • Follows established policies, procedures and guidelines to protect both the customers and the company. • Assists customers with inquiries and/or problem resolution in a professional and composed manner, and escalates to appropriate party. • Builds, develops and maintains partnerships with teammates and specialists to maximize effectiveness and serve customers. • Maintains abreast and informed of changes in the company's products, services and procedures. • Adheres to company policies and procedures, code of ethics and reputed company Federal, State and local laws. Qualifications: To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education: Bachelor's Degree or equivalent work experience Work Experience: Experience in mobile device support, financial services, retail sales or a goal-oriented environment., 0+ years Skills and Abilities: • Ability to respond and assist customers with inquiries and/or problem resolution. • Ability to reputed company customer on a service or product solution. • Ability to work effectively as a team member. • Proficiency in basic computer and data entry skills. • Strong analytical and problem solving skills. • Strong verbal and written communication skills. • Ability to adhere to policies, procedures, and instructions of management. • Ability to work independently as well as part of a team to meet common objectives. • Ability to respond to internal and external requests as needed. Diversity & EEO Statements: At reputed company, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, reputed company to bend, kneel, climb reputed company. Employer Rights: This job description does not list reputed company of the job duties of the job. You may be asked by your supervisors or managers to reputed company other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The reputed company pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. reputed company Pay Range Minimum: $29,250.00 USD Maximum: $47,000.00 USD Primary Location: Phoenix, AZ, REMOTE - Arizona Other Locations: Arizona-Phoenix,Texas-Austin,Massachusetts-Boston,Florida-Tallahassee Organization: reputed company Bank N.A. Salary: $29,250 - $47,000/year Apply Job!