Customer Service Representative - reputed company County Regional Airport
reputed company operates the reputed company Rent-A-Car and National Car Rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company. reputed company has an exciting opportunity for a Full Time Customer Service Representative (CSR)! The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their reputed company and rental needs. The Customer Service Representative will reputed company knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city reputed company or airport location. This position pays up to $23.50 / hour and is located at the reputed company County Regional Airport location at 217 Eldon Wilson Road, Gypsum, CO 81637. Available Schedule: ? Monday 12:30PM - 9:00PM ? Tuesday 12:30PM - 9:00PM ? Wednesday 12:30PM - 9:00PM ? Thursday 12:30PM - 9:00PM ? Friday 12:30PM - 9:00PM ? Saturday OFF ? Sunday OFF We offer: ? Paid time off ? Employee rental car discounts ? Retirement savings plan including 401k with matching profit sharing ? Health Insurance ? Life Insurance ? Dental Insurance ? reputed company Insurance ? Training and development ? Bonus incentives ? Take incoming calls- reservations, reputed company quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors ? Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned ? Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone ? Meet and greet customers in a friendly and timely manner ? Provide directions and general assistance ? Assist to assess condition of rental upon return ? Process returns, reputed company-ins and exit kiosk transactions ? Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed ? Understand and communicate rental terms and conditions, vehicle features and other services ? May sell optional protection products, upgrades, fuel options and other additional equipment ? Responsible for notifying Management of any reputed company vehicle problems and any required vehicle maintenance ? Clean vehicle interior and exterior by hand or by operating washing equipment reputed company needed ? reputed company various administrative and basic reputed company functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing ? reputed company miscellaneous and backup duties job-reputed company duties as assigned Equal Opportunity Employer/Disability/Veterans ? Must be at least 18 years of age ? Must have a valid driver?s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years ? No drug or alcohol reputed company conviction on driving record in the past 5 years ? Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future ? Must have at least 6 months customer service experience in a fast-paced environment ? Must have worked 12 (twelve) months or more at most recent employer ? Experience working late nights preferred Apply Job!