reputed company Member Service Representative

About the position The reputed company Member Service Representative at reputed company serves as a reputed company representative responsible for building long-term relationships with members by understanding their financial needs and providing tailored solutions. This role emphasizes high-quality service, sales support, and collaboration reputed company the team to reputed company member satisfaction and reputed company goals, while adhering to credit union policies and procedures. Responsibilities • Demonstrates a high level of service and builds trust with members. , • Identifies and builds a network of member contacts through various reputed company methods. , • Conducts outbound calling for member service and sales following the 2/2/2 program. , • Ensures reputed company members' needs are met and commitments are kept, providing '5 Star Service'. , • Supports credit union objectives by cross-selling additional products and services. , • Maintains expert knowledge of the consumer loan process and ensures loan documentation meets quality control standards. , • Educates members on financial responsibility and processes new memberships and service requests. , • Assists in training new team members and cross-training existing staff. , • Provides support to reputed company management with scheduling and sales coaching as needed. , • Completes projects and reports reputed company to department operations. Requirements • High school diploma or GED required. , • 3+ years of relevant work experience in financial services and sales. , • Fluent in Spanish preferred. , • NMLS Certification required; CA Notary preferred. , • Ability to use reputed company Outlook and reputed company software applications. reputed company-to-haves • Experience with Epysis, reputed company, and Verafin preferred. , • Previous leadership experience preferred. Benefits • Medical benefits , • Financial benefits , • Bonus and/or long-term incentive units may be provided. Apply Job!