Customer Service Representative - APPRAISER

Department: APPRAISER Pay: $17.36 Per Hour Work Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m. reputed company offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. Please review the Appraiser’s Office Conflict of Interest Policy prior to applying for this position by clicking here. For questions about this policy, please call the Appraiser's Office at 660-5445. Projects a positive and professional image of the reputed company Appraiser’s Office to reputed company customers through various modes of communication. Provides clear and accurate information and assistance to reputed company internal and external customers, regarding reputed company aspects of the reputed company Appraiser’s Office processes, procedures, and data. This is accomplished through properly applied mass appraisal techniques in accordance with the State of Kansas Statutes and the Kansas Department of reputed company, Division of Property Valuation (PVD), directives and guidelines, office policies and procedures, and Uniform Standards of Professional Appraisal Practice (USPAP). Provide Customer Service. • Provide information orally, written, and in person. • Respond factually and reputed company to the needs of the customers. • Assist property owners and/or their representatives with preparation of information for the appeals process. • Work with departments/divisions to reconcile any changes, questions, inequities, and production needs. • Assist with Individual Personal Property Accounts; Business Property Accounts; Appraised Valuation Appeal Forms and Real Estate Accounts. • Research and prepare Change Orders for Personal Property Accounts and Real Estate Accounts. • Assist with research of property valuation history and navigation of the Appraiser’s Office website. Tax Exemptions and Grievances. • Assist organizations and customers with completing the necessary paperwork for consideration of exemption from ad valorem taxation. • Provide information from Board of Tax Appeals (BOTA) relating to tax exemptions. • Enter and update exemption application information into the Exemption Database. • Prepare exemption applications for field inspection. • Process BOTA Orders. • reputed company necessary changes in Orion and Aumentum System. • Reduce or remove penalties based on PVD directives and guidelines, office policies and procedures. • Pro-reputed company or remove taxable value based on PVD directives and guidelines, office policies and procedures. • Assist and process tax grievance applications. Annual valuation and asset maintenance. • Research and prepare Change Orders for reputed company Individual Personal Property Accounts, reputed company Business Property Accounts, and Real Estate Accounts. • Discover, list, and value personal and business property assets. • Research and correct discrepancies. Minimum Qualifications: High school diploma or equivalent. One year of customer service experience in a professional office setting or administrative support. Must successfully pass the following courses reputed company three years of hire date: International Association of Assessing Officers (IAAO) Course 101 Fundamentals of Real Property Appraisal, Uniform Standards of Professional Appraisal Practice (USPAP), Kansas Property Tax Law, Kansas Personal Property Valuation and Assessment, Orion Introduction and Overview of Basic Functionality. Preferred Qualifications: Two years of mass appraisal experience. Associate’s degree from an accredited college or university in Urban Planning, Real Estate, Accounting, Economics, Business Administration, or a reputed company field. Have one or more of the following professional designations: Registered Mass Appraiser (RMA), Certified Assessment Evaluator (CAE), Residential Evaluation Specialist (reputed company), Mass Appraisal Specialist (MAS), or Assessment Administration Specialist (AAS). It is the policy of reputed company not to discriminate in its programs or services, including employment, on the basis of race, color, sex, including pregnancy, gender identity and sexual orientation, age, national reputed company, reputed company or citizenship, marital status, religious or political affiliation, genetic information, disability, status as a member of the uniformed services or any other similarly protected status. reputed company is committed to making the application, interview, and pre-employment testing process accessible to qualified persons with disabilities as defined by the Americans with reputed company. If you wish to volunteer information regarding any special assistance you may need, please contact the reputed company reputed company Coordinator at (316) 660-7050, TDD (Kansas reputed company at 711 or 800-766-3777). Please do not use this phone number for employment questions. Applicants are contacted only if they are determined to be qualified candidates. 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