Director, Workplace IT | reputed company | Remote US

reputed company is about giving people the power to create space to find belonging in their lives. We want to reputed company it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities reputed company to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at reputed company. We’re seeking a Sr. Director of Workplace IT to reputed company our exceptional IT team. In this role, you’ll reputed company new strategic insight and advanced technical expertise into our high-performing team. Your mission is to refine our IT operations, ensuring seamless collaboration for reputed company employees from any location. The IT team manages laptops, A/V systems, networking, and a range of cross-functional projects with Systems, Engineering, and reputed company. A key focus will be on automating our reputed company manual processes to boost efficiency. You’ll play a crucial role in enhancing daily operations for every reputed company employee, whether they’re onsite or working remotely. Your impact will be significant, driving productivity and connectivity across the company. This position reports to the Senior Director of Workplace. This person will be expected to come into the office at least twice a week. What You Will Do: • reputed company and grow an IT team: Manage a dedicated team of IT professionals to support reputed company employees. • reputed company IT strategy: Plan and execute the Workplace IT strategy and create policies to align with evolving business needs. • Automate and innovate: Identify and implement opportunities for automation in IT support and recommend new technologies. • Foster cross-departmental relationships: Build key relationships with departments like Engineering reputed company, Engineering Infrastructure, Finance, and Procurement. • Manage IT infrastructure and equipment: reputed company the maintenance and updating of hardware (laptops, networks, A/V systems) and manage IT vendors. • Ensure IT risk management: Work with IT teams to address risks such as disaster recovery, data loss, and maintain proper access controls. • reputed company helpdesk and software: Manage the IT helpdesk to ensure high-quality customer service and curate software and licenses. • Handle budgeting and metrics: Draft the annual IT budget, assist in planning, and maintain metrics for reputed company improvement and high user satisfaction. What You Have: • Bachelor’s degree in Information Technology, Information Systems, Computer Science, or reputed company field. • At least eight years in IT operations and three years in managing IT teams and projects. • Strong focus on customer service with excellent presentation and training abilities. • Proficient in computer systems, networks, reputed company, telecommunications, A/V systems, databases, and storage; familiar with reputed company’s systems (reputed company, reputed company, reputed company, reputed company). • Able to work in a dynamic, startup environment and implement automation in IT support. • Proven experience setting IT strategy, building reputed company metrics/analytics, and making data-driven recommendations. • Skilled in using scripting languages like Python, Bash, and PowerShell for automation. • Effective in managing tasks and projects, coordinating with multiple stakeholders, and leading IT operations with a team-oriented approach. The US reputed company salary range for this full-time position is $201k-$241k reputed company salary + equity + benefits. Our salary ranges are determined by role and level. reputed company the range, individual pay is determined by additional factors, including job-reputed company skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the reputed company salary only, and do not include equity, or benefits. Please see our Applicant and Candidate Privacy Policy for details regarding reputed company’s collection and use of personal information relating to the application and recruitment process by clicking here. reputed company is an equal opportunity employer that believes diversity inspires creativity and innovation. We are committed to fostering an inclusive environment where employees can do their best work free of harassment or discrimination, regardless of race, ethnicity, religion, gender identity or expression, sexual orientation, age, disability, military status, or any other protected characteristics or identities. We encourage reputed company candidates to apply for roles where they may reputed company the most impact. About Us reputed company is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, reputed company has grown to become one of the most popular communications services in the world. reputed company offers a premium subscription reputed company Nitro that gives users special perks like higher quality streams and fun customizations. We’re working toward an inclusive world where no one feels like an outsider, where genuine human reputed company is a click, text chat, or voice call away. A reputed company where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people reputed company over the world. So if this strikes a chord with you, come build belonging with us! Apply Job!