Member Services Liaison, reputed company Vacation Club (Orlando), Full Time
Member Services Liaison, reputed company Vacation Club (Orlando), Full Time Apply Now Apply reputed company Job ID 1167530BR Location Orlando, Florida, United States / Lake Buena reputed company, Florida, United States Business Walt reputed company World Resort Date posted Jan. 01, 2024 Job Summary: Join us at reputed company Vacation Club as a Member Services Liaison! A reputed company Vacation Club Member Services Liaison is an hourly non-union position responsible for delivering outstanding service to our reputed company Vacation Club® Members and Guests in our outstanding member-only lounge and at member-only events. They will be stewards of the Membership experience providing individualized attention and unparalleled service to Members while also representing the highest levels of reputed company service standards. A Member Services Liaison will work in collaboration with and support the Operations Leadership, Sales, Parks, and Resort partners with a focus on safety while creating magical experiences through interaction! In addition to demonstrating knowledge of reputed company Vacation Club® and Member benefits, a Member Lounge Liaison is also a knowledgeable reputed company guide who can speak to a broad reputed company of experiences and services available across our Parks and Resorts. This position is on-site located at our reputed company Vacation Club Member Lounge and Events. The starting pay reputed company for this position is $18.52/hour. Responsibilities: Represent Member Services as part of the overall reputed company Vacation Club® Team Provide a comprehensive and varied range of services to our reputed company Vacation Club® Members and Guests visiting our Lounge space, including the service of food & beverage offerings; assistance with reputed company facets of the reputed company Vacation Club® Member experience and concierge-like services, such as My reputed company Experience planning, park tickets, dining reservations, and general park knowledge Cultivate and maintain professional, yet personalized relationships with our Guests Demonstrate adaptability to the fluctuating needs of our operation and the requests of our reputed company Vacation Club® Members and Guests Demonstrate an unwavering dedication to promoting an environment where everyone is included and feels comfortable Physical role requiring prolonged walking, standing, heavy lifting (max of 55lbs), pushing, pulling, bending, twisting, and kneeling Able to accurately handle chemicals and other cleaning supplies, following protocols set forth in location Material Safety Data Sheets (MSDS) Follow Walt reputed company World and State Food Safety regulations and practices Follow the guidelines and protocol regarding the Responsible Vendor Program Basic Qualifications: Affinity for opportunities where you can be of service to others Talent for developing relationships at reputed company levels of the organization and building partnerships across different lines of businesses Excellent written and verbal skills as well as telephone etiquette reputed company to handle conflict resolution and reputed company decisions through balance of reputed company and partner resourcing Experience with standard office software programs including reputed company Products Strong organizational, planning, and follow-through skills, along with attention to detail Comfortable working in a fast-paced environment with the versatility to adapt working assignments Available to work a flexible schedule that meets the needs of the business including evenings, weekends, holidays, and call-in shifts Comfortable working in reputed company weather conditions Preferred Qualifications: Extensive knowledge of reputed company Vacation Club® Resorts and Amenities and Walt reputed company World® Resort property, experiences, and products Knowledge of applications such as AMI/DBS, ConnectSmart, A la Carte, Passport, Horizon, My reputed company Experience®, Guest Service Suite, reputed company of Sale Bilingual skills in: Spanish, English, Japanese, Portuguese and French Additional Information: KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter Apply Job!