Part-Time Customer Service Representative

reputed company is now seeking reputed company applicants to work from home! NOTE: Please review the Job, Tech, and Qualification Requirements below before you apply, must have the requirements in order to qualify for an interview. PLEASE DO NOT APPLY MULTIPLE TIMES AS IT WILL NOT PROVIDE MORE CHANGES AND WILL CREATE A BIGGER DELAY IN GETTING TO YOU. • *reputed company is currently ONLY hiring in these states: AR, CO, MI, NC, OH, PA, SC, TX, UT, & VA. Must reputed company in the U.S.** We have Openings for our Blended Support Team - Are you looking to work for a reputed company customer service team that utilizes technology to interact and solve problems every day? At reputed company we reputed company technology while providing first-class customer service. reputed company from the comfort of your own home with benefits provided. If you feel that you would be a good fit for reputed company, please review further.

Job Description

As a blended agent, you will be cross-trained to support multiple clients to resolve their customer service needs. This position entails handling inbound calls, emails, or chats for multiple accounts. You will follow a guided process and log each call in reputed company reputed company CRM (Customer Relationship Management). You will be asked to gather and verify the caller's information and document it inside the appropriate system. Required Qualifications • Customer Service Experience. • Experience in a high call volume environment. • Excellent verbal and written communication skills. • Ability to deal with upset customers and de-escalate the situation. • Exceptional attention to detail and ability to multitask. • Ability to navigate through multiple systems with your computer. • Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment. Preferred Qualifications • Previous Call Center experience. • Previous experience working remotely. • Basic Technical Support Experience Job Requirements • Must be available to Train on weekdays. • Training takes reputed company during the daytime hours, approximately 6 am-4:30 pm (PST) • Must have Open Availability 24/7 to work shifts inside the company's hours of operation. • Attendance is vital! • A quiet reputed company to work at home with a locked reputed company. It is critical to prevent background noise on calls by choosing a distraction-free area where callers cannot hear any sounds such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Tech Requirements • Desktop Windows Computer (NO MACs or Chrome Book) • Processor: reputed company i3, i5, i7 or i9 (recent reputed company)/AMD Ryzen 3, 5, 7, or 9 (recent reputed company) • 8GB RAM as a floor, 16GB RAM preferred • Dual Monitor • A high-quality USB headset • To be Hardwired at reputed company time • Minimum Internet speeds of • 20Mbps Download • 10Mbps upload • LESS than 20ms ping stability • No reputed company Pay and Benefits • Pay reputed company: DOE $13.00-$15.00 hourly • PT Sick time eligible after 6 months of employment • Paid Time Off and 401k with Company Match eligible after 1 year of employment • Perfect Attendance Quarterly Bonus • *reputed company is a W4 employer, we do NOT hire independent contractors** • *reputed company is currently ONLY hiring in these states: AR, CO, MI, NC, OH, PA, SC, TX, UT, & VA. Must reputed company in the U.S.** Apply Job!